Bot settings
Bot settings control how your bot thinks and behaves once it has its knowledge: the instructions it follows, the AI model it uses, limits that protect your tokens, and tools for testing, copying and automating it. Most settings live in your bot's General settings tab.
Most common tasks
In this section
- Write your bot's instructionsWrite the prompt that sets your bot's role, topics, tone, answer length, language, power-up use and handoff, with before-and-after examples.
- Prompt libraryCopy-paste starting prompts for support, sales, bookings, onboarding, internal helpdesks and more, plus building blocks to add to any prompt.
- Choose your bot's AI modelSee which AI models your bot can use, what each supports, how model choice affects message token use, and how to change it.
- Bot settings referenceEvery setting on your bot's General settings tab - what it does, its default and range, and which plans include it.
- Limit how many tokens your bot can useCap a bot's daily message token use, get an email before it hits the cap, limit message length, and see what people see when a limit is reached.
- Test your bot's answersCreate test cases with checks for facts, similarity, requirements, relevance and power-up use, then run them to catch wrong answers before users do.
- Duplicate a botMake a copy of a bot with its settings, and choose whether to include its data sources, channels, tasks, power-ups, webhooks and test cases.
- Schedule tasks for your botHave your bot carry out a task on a schedule, such as a weekly summary or a daily check, using its knowledge and power-ups.
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