Account and billing
Everything about your Chat Thing account: what each plan includes, how billing and tokens work, what happens when you reach a limit, how to add teammates and control what they can do, how to sign in and recover your account, and how Chat Thing looks after your data.
Most common tasks
In this section
- Compare plansWhat each Chat Thing plan costs and includes - monthly and yearly prices, bots, data sources, tokens, channels, power-ups and team members.
- Manage billing and your planHow Chat Thing billing works - subscribe, change or cancel your plan, find invoices, and what happens to your bots and data when you downgrade.
- Message tokens and what happens when you run outWhat message tokens are, how each message is counted, how model multipliers work, when tokens reset, and what happens when your team runs out.
- Storage tokens and how syncing uses themWhat storage tokens are, when syncing and re-syncing use them, what happens when you reach your monthly limit, and how to use fewer.
- Add more tokens, bots or seats with add-onsRaise one limit on your paid plan without upgrading - extra message tokens, storage tokens, bots, data sources, team members or custom domains.
- Manage your team and rolesCreate a team, invite members, choose the right role (Owner, Admin, Responder or Viewer), remove people, and move bots between teams.
- Sign in and manage your accountSign up, confirm your email, reset a forgotten password, change your email address, manage email preferences and delete your Chat Thing account.
- Security and data handlingWhere Chat Thing stores your data, which AI providers process it, whether it's used for training, how access and deletion work, GDPR, DPA and SOC 2.
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