Stop answering the same questions
One agent, lots of jobs
Most teams start with customer support, then put the same agent to work on leads, bookings, the phone and their own team's questions. Train it once and it shows up everywhere.
Train it on your website, docs and files in minutes. It answers questions, captures leads, books appointments and takes actions like looking up orders, then hands over to your team when a person is needed.
Try it live. Ask our AI support assistant anything
Trusted by teams at
How it works
Data sources
Point it at your website, docs, FAQs, Notion and more, and it learns in minutes.
Most teams start with customer support, then put the same agent to work on leads, bookings, the phone and their own team's questions. Train it once and it shows up everywhere.
See what it can do

Order #4821 arrives Thursday

New lead: Sam, 20 seats

Booked Wed 09:15

Transferred to Sarah

Answered from the staff handbook
See it in action
Every agent here is real and live. The example businesses are made up, built to show what you can create with Chat Thing. Pick one and chat with it right here on the page.
Our own support agent — the real Chat Thing widget, embedded just like it is on our site. Drop in one line of code, open the launcher and ask it anything.
Point Chat Thing at your website, help docs, Notion pages, or FAQs. It reads everything and learns how to answer questions like you would – no training required.
Connects to your website, Notion, help docs, PDFs and more.
Automatically stays up to date when your content changes.
Answers like someone who actually works there.
Copy one line of code into your site. That's it. No developers needed, no complex integrations. Your AI assistant is live and ready to help customers.
Beautiful chat widget that matches your brand.
Works on any website – WordPress, Shopify, Squarespace, custom sites.
Also works on WhatsApp, Slack, and more if you need it.
See every conversation your assistant has. Know what customers are asking. And when something needs a human touch, hand off seamlessly – you'll never miss an important conversation.
View and search all conversations in one dashboard.
Answers are grounded in your knowledge base, not guesswork.
Hand off to a human when questions get complex.
See what customers ask most – spot gaps in your docs.
Customers don't wait for business hours. Neither does your assistant. Every question gets an answer, instantly – even at 3am.
Your assistant learns from the knowledge you give it: docs, FAQs, products. Answers stay grounded in what you've trained it on.
Train your assistant in English, get responses in 50+ languages. Perfect for international customers.
Customise colours, logos, and tone of voice. Your assistant looks and sounds like part of your team.
We never use your data to train AI models. Your information is stored securely and stays yours.
Every conversation is logged and searchable. Spot trends, find gaps in your docs, improve over time.
Each conversation has a unique link. Share interesting interactions with your team in seconds.
Built-in feedback so you know what's working and what needs tweaking.
10,000+ innovative companies are using Chat Thing to build AI bots more easily and quickly.
We have plans to suit all use cases. If none of these plans suit you, please get in contact to discuss a custom plan.
For personal projects and getting started.
Includes
For growing teams that need more power.
Everything in Basic, plus
Everything most businesses need to scale.
Everything in Standard, plus
Highest limits and full control.
Everything in Pro, plus
Website voice is available on every paid plan. Phone answering starts on Standard. Shared voice packs are $10/month per 60 minutes; phone numbers are $5/month each. These add-ons are billed monthly on both monthly and annual plans. Launch offer: save $5 on your first voice invoice, once per eligible team.See voice pricing.
$0/ mo
1 agent, 1 data source, 80k message tokens. No credit card required.
From the blog

Chat Thing agents now cite only the pages an answer used, phone agents send a summary after every call, and eight new models join the line-up.

Chat Thing agents can now hold voice conversations in your web chat and answer a US or UK phone number, with the same knowledge, power-ups and AI model you've already set up.

Chat Thing can now discover the tools a WebMCP-enabled page exposes and let an embedded agent use them. Add the widget, switch on WebMCP, and the page has a conversational copilot.