Keep up to date with the latest Chat Thing news and developments in AI
Lead Capture is a native pre-chat form on the web channel. Visitors fill it in, the chat opens, and their answers flow into your systems via webhook so your assistant knows who it is talking to from message one.
Ella
Our Discord integration just got a major upgrade. Your agent now responds to @mentions, works in DMs, and supports slash commands.
Chris
Chat Thing Analytics reads every conversation your agent has and tells you what to do. Topic analysis, sentiment, engagement, common questions, and ranked recommendations on every agent overview tab.
Gem
Chat Thing agents can now reply with cards, charts, tables, maps, and Mermaid diagrams - not just text. Turn on a display mode for any supporting power-up, or add a standalone Display power-up.
Zef
Human Takeover lets your team step into a live Chat Thing conversation, take over from the AI, and reply in real time. Same window, same thread, no redirects.
Gem
Turn your Slack bot into a teammate. The Slack power-ups let your Chat Thing agent post into channels and read history, so it stops being a glorified FAQ widget and starts joining the work.
Gem
Your Chat Thing agent can respond in any language your users message in. No setup required - it just works.
Gem
Build an internal HR agent that answers employee questions instantly. No more searching through wikis or waiting for HR.
Gem
Stop adding pages one by one. Chat Thing can crawl your entire website and train your AI agent automatically.
Gem