Keep up to date with the latest Chat Thing news and developments in AI
A case study in agentic search: how we rebuilt holiday-lettings search for Rye & Beyond as an AI concierge that drives the whole interface, with the conversational layer handled by the Chat Thing SDK.
Zef
Connect your Chat Thing agent to 8,000+ apps with Zapier. Book meetings, update CRMs, post to Slack, all in one conversation.
Gem
Claude Fable 5, the most capable model Anthropic have made, is live on Chat Thing, along with a stack of other new models and a rebuilt picker. A heads-up on what Fable costs, and which plans get to choose.
Chris
This month we rebuilt the engine room of Chat Thing. Not the bit you log into, but the part doing all the heavy lifting behind the scenes.. crawling your website, syncing your content from Notion, Google Drive and the rest, generating your analytics, sending your emails, running your agents' tasks. All of that runs on a separate system, and we tore it down and rebuilt it from scratch.
Chris
Lead Capture is a native pre-chat form on the web channel. Visitors fill it in, the chat opens, and their answers flow into your systems via webhook so your assistant knows who it is talking to from message one.
Ella
Our Discord integration just got a major upgrade. Your agent now responds to @mentions, works in DMs, and supports slash commands.
Chris
Chat Thing Analytics reads every conversation your agent has and tells you what to do. Topic analysis, sentiment, engagement, common questions, and ranked recommendations on every agent overview tab.
Gem
Chat Thing agents can now reply with cards, charts, tables, maps, and Mermaid diagrams - not just text. Turn on a display mode for any supporting power-up, or add a standalone Display power-up.
Zef
Human Takeover lets your team step into a live Chat Thing conversation, take over from the AI, and reply in real time. Same window, same thread, no redirects.
Gem