Features: Channels

Be everywhere your
customers are - instantly

Chat Thing's Channels feature lets you deploy your AI bots across multiple platforms simultaneously, ensuring you're always there when your customers need you.

  • Create once, deploy everywhere

  • Seamless integration across platforms

  • Consistent experience for your customers

Supported channels

Deploy your Chat Thing bot where your customers are

Create one bot, deploy it everywhere. With Chat Thing's Channels, your AI assistant is ready to help customers on their preferred platform - be it your website, team tools, or popular messaging apps. No matter where they reach out, you're there

Your customers are here

Most popular

Web embed

Integrate your bot directly into your website for instant customer support.

Slack

Bring your AI assistant into your team's Slack workspace for internal support and automation.

Discord

Engage with your community 24/7 using an AI-powered bot on your Discord server.

Telegram

Reach customers on-the-go with a Telegram bot that's always ready to help.

WhatsApp

Provide support through the world's most popular messaging app.

API

Build custom integrations and experiences using our flexible bot API.

One bot, endless possibilities

Say goodbye to platform-specific bot development

Remember the days of building separate bots for each platform? That's history. With Chat Thing's Channels, you create your AI bot once and deploy it across multiple platforms effortlessly. This means less time spent on development and more time focusing on what matters most – serving your customers.

  • Save time and resources

  • Maintain brand consistency across platforms

  • Quickly adapt to new channels as they emerge

Testimonials

Don't take our word for it

10,000+ innovative companies are using Chat Thing to build AI bots more easily and quickly.

Pick the right channel for the job

How businesses leverage Chat Thing across platforms

24/7 website support

Deploy a web embed bot to answer customer queries instantly, any time of day.

Internal knowledge base

Use Slack integration to help employees quickly find company information and policies.

On-the-go customer service

Provide real-time support via Telegram for customers who prefer mobile messaging.

Appointment scheduling

Let customers book appointments through WhatsApp with an AI assistant that manages your calendar.

Order tracking

Enable customers to check their order status via their preferred messaging platform.

Product recommendations

Offer personalised product suggestions on your website based on customer interactions.

Custom workflows

Build unique integrations using our API to automate specific business processes.

Community helper

Level up your Discord community and answer member questions automatically.

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