--- title: "AI Chatbot for Discord: Answers From Your Docs | Chat Thing" canonical_url: "https://chatthing.ai/pages/features/channels/discord" last_updated: "2026-11-10T19:53:10.023Z" meta: description: "Add an AI chatbot to your Discord server. It answers your help forum, @mentions and DMs from your docs, hands tricky posts to your team and removes spam." "og:description": "Add an AI chatbot to your Discord server. It answers your help forum, @mentions and DMs from your docs, hands tricky posts to your team and removes spam." "og:title": "AI Chatbot for Discord: Answers From Your Docs | Chat Thing" "twitter:description": "Add an AI chatbot to your Discord server. It answers your help forum, @mentions and DMs from your docs, hands tricky posts to your team and removes spam." "twitter:title": "AI Chatbot for Discord: Answers From Your Docs | Chat Thing" --- **Discord AI chatbot**# **An AI chatbot for your Discord server, **answering from your own docs. Your community asks the same questions in #help every day. Chat Thing answers every new help post in seconds from your docs and FAQs, hands the ones it can't solve to your team, and keeps spam and self-promotion out of your server. - Answers your help forum and @mentions - Hands tricky posts to your team - Removes spam and self-promotion [**Book a demo → **](https://chatthing.ai/demo) ![Mal McCallion avatar](https://cdn.senja.io/public/avatar/6d9f5108-1d2a-4871-b6fb-ebf60952d703_Mal_2024_PPW.png?width=60&height=60&format=webp)![Kouki avatar](https://cdn.senja.io/public/avatar/67ab0746-4900-470b-8c9f-c88d03e6156f_fukurou_hiru.png?width=60&height=60&format=webp)![Paul Popus avatar](https://cdn.senja.io/public/media/681740b1-1576-47b4-9ff9-7ec0a8f9ab11_44a0ecad-e6d5-4d6b-bc3a-669ce412e257_Emg36qyx_400x400.jpg?width=60&height=60&format=webp)![ONG YONG XUN avatar](https://cdn.senja.io/public/media/42618761-975a-48b1-b2ff-42e23be9c778_36187d02-14ea-46e7-bf29-75507180c55c_splash.webp?width=60&height=60&format=webp)![kouki avatar](https://cdn.senja.io/public/avatar/e30dd09b-1242-465f-9705-5de830554314_750px.png?width=60&height=60&format=webp) Loved by 10,000+ users [**5 ****Product Hunt ****#5 Product of the Day **](https://www.producthunt.com/posts/chat-thing-2) **Try it live. Ask about Discord** **In your server ** ## **An AI assistant for Discord that follows the conversation ** Members don't need to learn anything new. They @mention the bot where they're already talking, and it reads the thread before it answers, so "same here" gets a real reply. - Replies to @mentions in any channel it can read - Answers its own slash command from anywhere in the server - Takes private questions by direct message - Posts in other channels, reacts and starts threads with [**~~Discord power-ups~~**](https://chatthing.ai/docs/power-ups/discord) **help** · Questions about Nimbus - **M** **mira**Today at 21:14 Has anyone got the CLI working on Windows? It keeps saying the config file isn't found - **S** **dev_sam**Today at 21:16 **@Nimbus Helper **same here, think it's the path - **N** **Nimbus Helper**** App **Today at 21:16 On Windows the CLI looks for the config in `%APPDATA%\nimbus\config.toml`, not your home folder. Move it there, or point to it with `nimbus --config `. Step-by-step guide: docs.nimbus.dev/cli/windows - **J** **jules**Today at 21:19 used /askbot what are the API rate limits? - **N** **Nimbus Helper**** App **Today at 21:19 60 requests a minute on the free plan and 600 on Pro. Hitting the limit returns a `429` with a `Retry-After` header. Message #help **What it does ** ## **Everything an AI bot for Discord should do ** - ### **Answers when it's @mentioned** Mention the bot in any channel it can read and it replies in place, so questions get answered where they're asked. - ### **Has its own slash command** Pick a command such as /askbot and members can ask a question from anywhere in the server. - ### **Takes questions by DM** Members can message the bot directly when they'd rather not ask in public. - ### **Follows the conversation** When mentioned, it reads up to the last 20 messages in the channel, and the message being replied to, so follow-ups like "same here" make sense. Threads keep their context. - ### **Knows your docs, not the internet** Train it on your website, docs, Notion and files. With automatic syncing it stays up to date when your docs change. - ### **Every answer in your dashboard** Discord conversations appear in Conversations next to your website chats, so you can see what your community asks and fix gaps. - ### **Answers your help forum** Point it at a forum channel such as #help and it answers every new post, then asks whether that solved it. Solved posts are tagged and closed. - ### **Hands tricky posts to your team** When a member asks for a person, the post becomes a ticket in your Inbox and your support role is mentioned. Your replies are posted back in the post. - ### **Moderates your server** Write rules in plain English, such as "no self-promotion", and it logs or removes messages that break them. Your moderators are never checked. **Built for communities ** ## **One bot, whatever your server is for ** ### Product and developer communities Answer setup, API and troubleshooting questions from your docs, day and night, so your team isn't on call in #help. ### Gaming and creator servers Let members look up rules, guides, patch notes and event details without waiting for a moderator. ### Internal team servers Put your handbook and processes behind a slash command so new starters can find answers on their own. **Simple to set up ** ## **Add an AI chatbot to Discord in four steps ** No code and no server to host. If you can create a Discord application, you can set this up. [**Read the setup guide → **](https://chatthing.ai/docs/channels/discord) 1. **1**### **Build your bot from your docs** Add your website, docs or Notion as data sources. Otto can build the whole bot from your URL in a few minutes. 2. **2**### **Create a Discord application** In the Discord developer portal, create an application, turn on Message Content Intent, then paste its ID and credentials into the Discord channel settings and save. 3. **3**### **Add it to your server** Paste the interactions URL and OAuth2 redirect URL back into Discord, then click Add to Discord, choose your server and authorise the bot. 4. **4**### **Ask it something** @mention the bot or use the slash command. The conversation shows up in your dashboard straight away. **Questions ** ## **Discord AI chatbot questions, answered **
**How do I add an AI chatbot to my Discord server?**
Build a bot in Chat Thing from your docs, create an application in the Discord developer portal, paste its ID and credentials into the bot's Discord channel settings, then click Add to Discord and choose your server. The setup guide walks through every field.
**Which plans include the Discord channel?**
Discord is included on the Standard plan and above, from $49 a month. You can build and test your bot on the free plan first, then upgrade when you're ready to add it to your server.
**Will the bot reply to every message in my server?**
No. In channels it only replies when someone @mentions it, uses its slash command or sends it a direct message, so it never talks over your members. In the help forum you choose, it answers each new post. Moderation checks every message against your rules, but only acts on the ones that break them.
**Can it hand questions to my support team?**
Yes. After answering a help forum post, the bot asks whether that solved it. If the member asks for a person, the post becomes a ticket in your Inbox with the conversation so far, the post is tagged and your support role is mentioned. Your team replies from the Inbox and each reply is posted in the Discord post. Tickets need a connected Inbox.
**Can it moderate my server and remove spam?**
Yes. Write up to 10 rules in plain English, such as "no self-promotion or job offers" or "no job posts outside #jobs". The bot checks every new message and reports the ones that break a rule to a log channel, or removes them and tells the author why. Admins and moderators are never checked. Start in log-only mode to see what it would remove.
**Can it understand the conversation it's mentioned in?**
Yes. When it's @mentioned, it reads the most recent messages in that channel (you choose 0 to 20, default 10) and the message being replied to, so it can answer follow-ups. For older or cross-channel history, add the Discord Get Channel History power-up.
**Can the bot post messages or start threads itself?**
Yes, with the Discord power-ups. It can post in another channel or thread, react to a message with an emoji, and start a thread or a new forum post, for example to move a long question into its own thread or log a bug report in your bugs forum. It never pings @everyone or @here. You choose which power-ups it has, and can limit each one to a single channel.
**Where does it get its answers from?**
From the content you give it: your website, help docs, Notion pages and uploaded files. It doesn't go on the web unless you add a power-up that lets it search. Where your content says nothing it can fall back on the AI model's general knowledge, unless its prompt tells it to answer only from your content.
**Can I choose which AI model it uses?**
Yes. Pick from models including Claude, GPT and Gemini, and compare how they handle support questions on our SupportBench benchmark.
**Is my server's data used to train AI models?**
No. Chat Thing never uses your data or your community's conversations to train AI models.
Every setting and troubleshooting tip is in the [**~~Discord channel docs~~**](https://chatthing.ai/docs/channels/discord), with guides for the [**~~help forum~~**](https://chatthing.ai/docs/channels/discord-help-forum) and [**~~moderation~~**](https://chatthing.ai/docs/channels/discord-moderation). Using other channels too? See [**~~all channels~~**](https://chatthing.ai/channels).