New Features: Voice, Spam Protection & Bot Duplication

[Chat Thing](https://chatthing.ai/)

Open main menu

- Features
- Use Cases
- [Pricing](https://chatthing.ai/#pricing)
- Resources

[Log in](https://app.chatthing.ai/app/auth/login) [ Book a demo](https://chatthing.ai/demo) [Sign up](https://app.chatthing.ai/app/auth/register)

[← Back to blog](https://chatthing.ai/blog)Changelog # New in Chat Thing: Dictation, Spoken Responses, Spam Protection, Bot Duplication & More!

![Zef](https://res.cloudinary.com/djyjvrw5u/image/upload/v1710941716/IMG_2278_d3b5e4fa69.jpg)

Zef

31 Jul 2025

---

![New in Chat Thing: Dictation, Spoken Responses, Spam Protection, Bot Duplication & More!](https://res.cloudinary.com/djyjvrw5u/image/upload/v1753970223/Audio_and_spam_protection_3d99f3f000.png)

---

We've been hard at work shipping some highly-requested features to help you build even better AI agents. Here’s a look at what’s new:

### 🗣️ Dictation & Spoken Responses

Frankly, we're a little embarrassed this one took so long, but we're thrilled to finally release Dictation and Spoken Responses for the web channel! Your users can now interact with your bots using just their voice for a more natural and accessible experience.

And this is just the beginning—soon, you’ll be able to customise the voice to perfectly match your brand.

Learn how to enable it in the [Web Channel Documentation](https://chatthing.ai/docs/web-channel#dictation-and-spoken-responses).

![Xnapper-2025-07-30-20.00.42.png](https://res.cloudinary.com/djyjvrw5u/image/upload/v1753902103/Xnapper_2025_07_30_20_00_42_d3a9b00e2d.png)

### 🛡️ Spam Protection

Protect your public-facing bots from abuse with our new Spam Protection feature. Powered by Cloudflare Turnstile, it provides a seamless, privacy-preserving way to block automated spam without forcing your users to solve annoying CAPTCHAs. You can activate it from your web channel settings.

Check out the [Spam Protection Documentation](https://chatthing.ai/docs/web-channel#spam-protection) to get started.

![Cloudflare turnstile spam protection](https://res.cloudinary.com/djyjvrw5u/image/upload/v1753965261/Cloudflare_turnstile_spam_protection_f03ff305b8.png)

### 💬 "Talk to a human" Power-up Update

We've made our "Talk to a human" power-up more flexible. You can now specify exactly which email address you want escalations to be forwarded to, directly within the power-up settings.

Find out more in the [ Talk to a human Docs](https://chatthing.ai/docs/talk-to-a-human).

### ✨ Duplicate your Bots

Speed up your workflow with bot duplication! You can now create a copy of any existing bot, with full control to choose what you want to include—from data sources and prompts to channel settings and power-ups.

Learn how in the [Duplicating Bots Documentation](https://chatthing.ai/docs/duplicating-bots).

### Advanced: New Dynamic Prompt Tags

For our advanced users, you can now include two new replacement tags in your prompts that will be replaced dynamically at runtime: <bot-id> and <conversation-id>. This allows for more advanced logging, tracking, and multi-agent workflows.

---

We can’t wait to see what you think of these updates, happy agent building

### Related articles

[![Kimi K3 is live in Chat Thing: what it is, and is it actually good?](https://res.cloudinary.com/djyjvrw5u/image/upload/v1784238623/hero_a9dfc94c16.png)](https://chatthing.ai/blog/kimi-k3-lands-in-chat-thing) [<h4>Kimi K3 is live in Chat Thing: what it is, and is it actually good?</h4>](https://chatthing.ai/blog/kimi-k3-lands-in-chat-thing)

Moonshot AI's Kimi K3 launched today and it's already live in Chat Thing. Here's what Kimi K3 is, the benchmarks behind the hype, and how it performed when we ran it head-to-head against Claude Sonnet 5, GPT-5.6 and Gemini on real support-bot prompts.

[![GPT-5.6 lands in Chat Thing, plus twelve more new models](https://res.cloudinary.com/djyjvrw5u/image/upload/v1783942921/hero_c5c962c5c0.png)](https://chatthing.ai/blog/gpt-5-6-and-thirteen-new-models) [<h4>GPT-5.6 lands in Chat Thing, plus twelve more new models</h4>](https://chatthing.ai/blog/gpt-5-6-and-thirteen-new-models)

GPT-5.6 (Sol, Terra and Luna) is now live in Chat Thing, alongside twelve more new models. A 1.05M-token context window, vision and power-up support across the board, and it is unusually light on message tokens for how capable it is.

[![Claude Fable 5, Opus 4.8, and a brand-new model picker](https://res.cloudinary.com/djyjvrw5u/image/upload/v1781277929/new_models_blog_post_og_image_60c61ed10a.jpg)](https://chatthing.ai/blog/claude-fable-5-opus-4-8-and-a-new-model-picker) [<h4>Claude Fable 5, Opus 4.8, and a brand-new model picker</h4>](https://chatthing.ai/blog/claude-fable-5-opus-4-8-and-a-new-model-picker)

Claude Fable 5, the most capable model Anthropic have made, is live on Chat Thing, along with a stack of other new models and a rebuilt picker. A heads-up on what Fable costs, and which plans get to choose.

<dl>

<dt>Previous</dt>
<dd>[← Try GPT-4.1 now + more updates](https://chatthing.ai/blog/try-gpt-4-1-now-more-updates)</dd>

<dt>Next</dt>
<dd>[👥 Big news: Share & manage your bots with our new Teams feature →](https://chatthing.ai/blog/big-news-share-and-manage-your-bots-with-our-new-teams-feature)</dd>

</dl>

## Footer

### Ready to answer every question, day or night?

Add an AI support agent to your site in minutes.

[Get started free](https://app.chatthing.ai/app/auth/register) [Book a demo](https://chatthing.ai/demo)

AI customer support that learns from your content and answers 24/7.

### Features

- [Channels: Deploy your bot](https://chatthing.ai/pages/features/channels)
- [Data sources: Add knowledge](https://chatthing.ai/pages/features/data-sources)
- [Power-ups: Tool calling](https://chatthing.ai/pages/features/power-ups)
- [AI Models: GPT-4, Claude, & more](https://chatthing.ai/pages/features/models)
- [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk)
- [Bot evaluations: Test your bot](https://chatthing.ai/pages/features/testing)
- [Analytics: Topics, sentiment & insights](https://chatthing.ai/pages/features/analytics)
- [Bot Gallery: Example bots](https://chatthing.ai/gallery)
- [All features](https://chatthing.ai/features)

### Use cases

- [AI Customer Support Bots](https://chatthing.ai/pages/use-cases/customer-support)
- [AI Internal Knowledge Bots](https://chatthing.ai/pages/use-cases/internal-knowledge)
- [AI Bots for Marketing](https://chatthing.ai/pages/use-cases/marketing)
- [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk)
- [All features](https://chatthing.ai/features)

### Channels

- [AI support for your website](https://chatthing.ai/pages/features/channels/website)
- [AI support for Slack](https://chatthing.ai/pages/features/channels/slack)
- [AI support for Discord](https://chatthing.ai/pages/features/channels/discord)
- [AI support for WhatsApp](https://chatthing.ai/pages/features/channels/whatsapp)
- [AI support for Telegram](https://chatthing.ai/pages/features/channels/telegram)
- [AI support API](https://chatthing.ai/pages/features/channels/api)

### Data sources

- [Chat with your website](https://chatthing.ai/pages/data-source/web)
- [Chat with your files](https://chatthing.ai/pages/data-source/files)
- [Notion chatbots](https://chatthing.ai/pages/data-source/notion)
- [Chat with your youtube](https://chatthing.ai/pages/data-source/youtube)
- [Chat with your RSS feed](https://chatthing.ai/pages/data-source/rss)

### Company

- [Discord](https://discord.com/invite/DGCCR34Fsj)
- [Docs](https://chatthing.ai/docs/getting-started)
- [Blog](https://chatthing.ai/blog)
- [FAQ](https://chatthing.ai/faq)
- [Status](https://status.chatthing.ai/)
- [Testimonials](https://senja.io/p/chat-thing/iq1tWz)
- [Custom AI development](https://chatthing.ai/pages/ai-development-services)

### Free tools

- [Agent Readiness Checker](https://chatthing.ai/tools/agent-readiness-checker)
- [JSON-LD Generator + Checker](https://chatthing.ai/tools/json-ld-generator)
- [llms.txt Generator & Validator](https://chatthing.ai/tools/llms-txt-generator)
- [Support Ticket Deflection Calculator](https://chatthing.ai/tools/ticket-deflection-calculator)
- [Knowledge Base Grader](https://chatthing.ai/tools/knowledge-base-grader)
- [AI FAQ Generator](https://chatthing.ai/tools/faq-generator)
- [AI Canned Response Generator](https://chatthing.ai/tools/canned-response-generator)
- [Support Bot Prompt Generator](https://chatthing.ai/tools/support-bot-prompt-generator)
- [All free tools](https://chatthing.ai/tools)

### Compare

- [Intercom alternative](https://chatthing.ai/pages/alternatives/intercom)
- [Zendesk alternative](https://chatthing.ai/pages/alternatives/zendesk)
- [Tidio alternative](https://chatthing.ai/pages/alternatives/tidio)
- [Crisp alternative](https://chatthing.ai/pages/alternatives/crisp)
- [Chatbase alternative](https://chatthing.ai/pages/alternatives/chatbase)
- [DocsBot alternative](https://chatthing.ai/pages/alternatives/docsbot)
- [ResolveAI alternative](https://chatthing.ai/pages/alternatives/resolveai)
- [ChatBotKit alternative](https://chatthing.ai/pages/alternatives/chatbotkit)
- [CustomGPT alternative](https://chatthing.ai/pages/alternatives/customgpt)
- [Botsonic alternative](https://chatthing.ai/pages/alternatives/botsonic)
- [Ada alternative](https://chatthing.ai/pages/alternatives/ada)

### Join our newsletter

Be the first to know about new features and updates.

Join

[Privacy](https://chatthing.ai/legal/privacy) [Terms](https://chatthing.ai/legal/terms) [DPA](https://chatthing.ai/legal/dpa) [GDPR](https://chatthing.ai/legal/gdpr) [Sub-Processors](https://chatthing.ai/legal/sub-processors)

[Twitter](https://twitter.com/pixelhopio) [Discord](https://discord.com/invite/DGCCR34Fsj) [YouTube](https://www.youtube.com/@ChatThingAI)

© 2026 Chat Thing. All rights reserved. Company number: 14789358. Built with  by [Pixelhop](https://pixelhop.io?utm_source=chat+thing&utm_medium=website)

## Cookies

We use cookies to run the site and understand how it's used. You can change your choice anytime.

Accept

Decline

Customise