Use cases: Custom Support

Save hours on
customer support with AI

Provide instant, accurate, and 24/7 support to your customers while reducing costs and improving satisfaction.

  • Instant responses to customer queries

  • Available 24/7, 365 days a year

  • Seamless integration with your existing systems

  • Reduce support costs

Boost efficiency and customer satisfaction

Why choose AI for customer support?

Traditional customer support can be slow, inconsistent, and expensive. With Chat Thing's AI-powered support, you can provide instant answers to customer queries around the clock. Our AI bots learn from your existing documentation and continuously improve, ensuring accurate and up-to-date responses. Say goodbye to long wait times and hello to happier customers.

  • Reduce response times from hours to seconds

  • Consistent answers across all customer interactions

  • Scale your support effortlessly without increasing costs

  • Free up your human agents for complex issues

StarsStars

Everything you need to transform your customer service

Powerful features for exceptional support

Instant training

Train your AI on all your documentation in minutes

Auto-sync

Keep your knowledge base up-to-date automatically

Website embedding

Seamlessly integrate AI support on your site

24/7 availability

Provide round-the-clock support without overtime costs

Smart escalation

Seamlessly hand over complex issues to human agents

Actionable insights

Gain valuable customer insights from support interactions

Multi-language support

Serve customers in their preferred language

Customizable branding

Maintain your brand identity in every interaction

Get up and running in no time

Effortless setup and deep integration

Chat Thing makes it incredibly easy to create a powerful AI support bot. Our system can be trained on all your documentation, from websites to internal documents, in just minutes. With auto-sync capabilities, your AI stays up-to-date with the latest information without any manual effort. Plus, our custom client-side power-ups allow for deep integration with your existing apps and systems.

  • Train your AI on all documentation in minutes

  • Auto-sync keeps knowledge current

  • Seamless integration with your website and apps

  • Custom power-ups for tailored functionality

Testimonials

Don't take our word for it

10,000+ innovative companies are using Chat Thing to build AI bots more easily and quickly.

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