We’ve got some super exciting news - one of our most requested features is finally here: Teams!
Whether you’re an agency managing multiple clients, a business with distinct departments, or just want to collaborate with your colleagues, Teams is designed to make working together smooth, secure, and fun.
What does Teams do?
Teams lets you create separate, isolated workspaces within your Chat Thing account. Each team has:
- Its own bots
- Separate usage data
- Independent subscription plans
No more juggling credentials or messy dashboards — everything stays clean, secure, and organised.
Use-cases for Teams
Teams are perfect for:
- Agencies managing multiple clients — each client gets its own workspace
- Businesses with different departments — keep marketing, support, and internal bots separate
- Collaborative projects — multiple teammates can work on the same bot without stepping on each other’s toes
Whether you’re a solo user wanting to stay organised or a larger team collaborating on multiple projects, Teams adapts to your workflow.
Personal vs Organisation Teams
- Personal Teams: Every user gets one by default. Just for you, but you can transfer bots or convert to an organisation team if needed.
- Organisation Teams: Invite teammates, manage multiple bots in a single workspace, and share billing easily.
💡 For existing users with an active subscription:
You can either:
Create a new organisation team — start fresh for collaboration and transfer bots manually.
Convert your personal team into an organisation - keep your current subscription, all your bots, and invite teammates without duplicating billing.
How to get started
Create a new organisation team:
- Click the team switcher in the top-left of your dashboard
- Select New team
- Enter a team name, optional logo, and choose a subscription plan
- Start collaborating immediately
Convert your personal team into an organisation:
- Switch to your personal team (your email address)
- Go to Team settings
- Click Convert team at the bottom
- Your personal team becomes an organisation and a new personal team is created for you
Check out our full Teams documentation
Try it today! We can’t wait to see how you use Teams to collaborate, stay organised, and supercharge your Chat Thing workflow.
