Add an AI support agent to your site in 5 minutes. It learns from your content to answer questions, take actions like looking up orders, and escalate to your team when it needs to.
Try it live. Ask our AI support assistant anything
Trusted by teams at
How it works
Data sources
Point it at your website, docs, FAQs, Notion and more, and it learns in minutes.
Your inbox is full of questions you've already answered. "What are your opening hours?" "How do I reset my password?" "Do you ship internationally?" Chat Thing handles these automatically – so you can focus on the conversations that actually need a human.
See what it can do
See it in action
Every agent here is real and live. The example businesses are made up, built to show what you can create with Chat Thing. Pick one and chat with it right here on the page.
Our own support agent — the real Chat Thing widget, embedded just like it is on our site. Drop in one line of code, open the launcher and ask it anything.
Point Chat Thing at your website, help docs, Notion pages, or FAQs. It reads everything and learns how to answer questions like you would – no training required.
Connects to your website, Notion, help docs, PDFs and more.
Automatically stays up to date when your content changes.
Answers like someone who actually works there.
Copy one line of code into your site. That's it. No developers needed, no complex integrations. Your AI assistant is live and ready to help customers.
Beautiful chat widget that matches your brand.
Works on any website – WordPress, Shopify, Squarespace, custom sites.
Also works on WhatsApp, Slack, and more if you need it.
See every conversation your assistant has. Know what customers are asking. And when something needs a human touch, hand off seamlessly – you'll never miss an important conversation.
View and search all conversations in one dashboard.
Answers are grounded in your knowledge base, not guesswork.
Hand off to a human when questions get complex.
See what customers ask most – spot gaps in your docs.
Customers don't wait for business hours. Neither does your assistant. Every question gets an answer, instantly – even at 3am.
Your assistant learns from the knowledge you give it: docs, FAQs, products. Answers stay grounded in what you've trained it on.
Train your assistant in English, get responses in 50+ languages. Perfect for international customers.
Customise colours, logos, and tone of voice. Your assistant looks and sounds like part of your team.
We never use your data to train AI models. Your information is stored securely and stays yours.
Every conversation is logged and searchable. Spot trends, find gaps in your docs, improve over time.
Each conversation has a unique link. Share interesting interactions with your team in seconds.
Built-in feedback so you know what's working and what needs tweaking.
10,000+ innovative companies are using Chat Thing to build AI bots more easily and quickly.
We have plans to suit all use cases. If none of these plans suit you, please get in contact to discuss a custom plan.
For personal projects and getting started.
Includes
For growing teams that need more power.
Everything in Basic, plus
Everything most businesses need to scale.
Everything in Standard, plus
Highest limits and full control.
Everything in Pro, plus
1 agent, 1 data source, 80k message tokens. No credit card required.
From the blog
A case study in agentic search: how we rebuilt holiday-lettings search for Rye & Beyond as an AI concierge that drives the whole interface, with the conversational layer handled by the Chat Thing SDK.
Zef·1 Jul 2026
Connect your Chat Thing agent to 8,000+ apps with Zapier. Book meetings, update CRMs, post to Slack, all in one conversation.
Gem·26 Jun 2026
Claude Fable 5, the most capable model Anthropic have made, is live on Chat Thing, along with a stack of other new models and a rebuilt picker. A heads-up on what Fable costs, and which plans get to choose.
Chris·13 Jun 2026
