Chat Thing Level-Up: Launch Week 02 [Chat Thing](https://chatthing.ai/) Open main menu - Features - Use Cases - [Pricing](https://chatthing.ai/#pricing) - Resources [Log in](https://app.chatthing.ai/app/auth/login) [ Book a demo](https://chatthing.ai/demo) [Sign up](https://app.chatthing.ai/app/auth/register) 4-8 MAY - LAUNCH WEEK 02 # Level-Up! Your AI agent just levelled up. Five days, five big drops. ![](data:image/svg+xml,%3csvg%20width='34'%20height='55'%20viewBox='0%200%2034%2055'%20fill='none'%20xmlns='http://www.w3.org/2000/svg'%3e%3cg%20filter='url(%23filter0_dd_1_120)'%3e%3cpath%20d='M20.0001%2036.3714C20.0001%2033.8151%2018.6569%2014%2017.0001%2014C15.3432%2014%2014.0001%2035.358%2014.0001%2036.3714C14.0001%2038.9277%2015.3432%2041%2017.0001%2041C18.6569%2041%2020.0001%2038.9277%2020.0001%2036.3714Z'%20fill='url(%23paint0_linear_1_120)'/%3e%3c/g%3e%3cdefs%3e%3cfilter%20id='filter0_dd_1_120'%20x='0.600058'%20y='0.6'%20width='32.8'%20height='53.8'%20filterUnits='userSpaceOnUse'%20color-interpolation-filters='sRGB'%3e%3cfeFlood%20flood-opacity='0'%20result='BackgroundImageFix'/%3e%3cfeColorMatrix%20in='SourceAlpha'%20type='matrix'%20values='0%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%20127%200'%20result='hardAlpha'/%3e%3cfeOffset/%3e%3cfeGaussianBlur%20stdDeviation='6.7'/%3e%3cfeComposite%20in2='hardAlpha'%20operator='out'/%3e%3cfeColorMatrix%20type='matrix'%20values='0%200%200%200%200.952941%200%200%200%200%200.803922%200%200%200%200%200.0196078%200%200%200%200.88%200'/%3e%3cfeBlend%20mode='normal'%20in2='BackgroundImageFix'%20result='effect1_dropShadow_1_120'/%3e%3cfeColorMatrix%20in='SourceAlpha'%20type='matrix'%20values='0%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%20127%200'%20result='hardAlpha'/%3e%3cfeOffset%20dy='4'/%3e%3cfeGaussianBlur%20stdDeviation='2'/%3e%3cfeComposite%20in2='hardAlpha'%20operator='out'/%3e%3cfeColorMatrix%20type='matrix'%20values='0%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200%200.25%200'/%3e%3cfeBlend%20mode='normal'%20in2='effect1_dropShadow_1_120'%20result='effect2_dropShadow_1_120'/%3e%3cfeBlend%20mode='normal'%20in='SourceGraphic'%20in2='effect2_dropShadow_1_120'%20result='shape'/%3e%3c/filter%3e%3clinearGradient%20id='paint0_linear_1_120'%20x1='17.0001'%20y1='41'%20x2='17.0001'%20y2='14'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23FFE600'/%3e%3cstop%20offset='0.625'%20stop-color='%23DA7110'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e) ![Human Takeover](https://res.cloudinary.com/djyjvrw5u/image/upload/v1777885048/Chat_Thing_Icon_940424a87e.svg) 01: **MON 4 MAY** # Human Takeover Sometimes a customer needs a human touch. With Human Takeover, your team can jump into any conversation instantly, take control from the AI, and pick up right where it left off. [Read announcement](https://chatthing.ai/blog/launch-week-01-human-takeover) [Documentation](https://chatthing.ai/docs/human-takeover) ![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1777884434/day_01_feature_v4_50b1e1a3a1.png) ![Rich Display Modes](https://res.cloudinary.com/djyjvrw5u/image/upload/v1777885128/Chat_Thing_Graph_31fad0da1b.svg) 02: **TUE 5 MAY** # Rich Display Modes Chat Thing agents can now reply with cards, charts, tables, maps, and Mermaid diagrams - not just text. Turn on a display mode for any supporting power-up, or add a standalone Display power-up. [Read announcement](https://chatthing.ai/blog/launch-week-02-display-modes) [Documentation](https://chatthing.ai/docs/power-up-display-modes) ![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1777975895/019df769_d932_7910_8cd1_e1e4b544eefb_6ad6850d2f.png) ![AI-Powered Analytics](https://res.cloudinary.com/djyjvrw5u/image/upload/v1777885206/Chat_Thing_Analytics_0235d401bc.svg) 03: **WED 6 MAY** # AI-Powered Analytics Understand exactly how your users interact with your bot. See conversation trends, intent clusters, drop-off points, and AI-generated recommendations - all in one place. [Read announcement](https://chatthing.ai/blog/launch-week-03-ai-powered-analytics) [Documentation](https://chatthing.ai/docs/analytics) ![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1778052347/Day_03_Analytics_Feature_Card_429d600178.png) ![Discord V2 Gateway](https://res.cloudinary.com/djyjvrw5u/image/upload/v1777885328/Discord_Icon_94f7f3e76e.svg) 04: **THU 7 MAY** # Discord V2 Gateway The Discord experience just got a major upgrade. The new V2 Gateway unlocks richer interactions, faster responses, and deeper integration with your Discord communities. [Read announcement](https://chatthing.ai/blog/discord-v2-mentions-dms-slash-commands) [Documentation](https://chatthing.ai/docs/discord-channel) ![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1778163972/day_04_discord_feature_card_v5_1920x1080_dd50c4434a.png) ![Lead Capture](https://res.cloudinary.com/djyjvrw5u/image/upload/v1777885401/Chat_Thing_form_8a0b81de36.svg) 05: **FRI 8 MAY** # Lead Capture Know who you are talking to before the first message. Lead Capture is a native pre-chat form for the web channel. Visitors fill it in, the chat opens, and their answers flow into your systems via webhook. [Read announcement](https://chatthing.ai/blog/launch-week-05-lead-capture) [Documentation](https://chatthing.ai/docs/lead-capture) ![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1778233445/day_05_lead_capture_feature_card_correct_1920x1080_752966b268.png) ## Footer ### Ready to answer every question, day or night? Add an AI support agent to your site in minutes. [Get started free](https://app.chatthing.ai/app/auth/register) [Book a demo](https://chatthing.ai/demo) AI customer support that learns from your content and answers 24/7. ### Features - [Channels: Deploy your bot](https://chatthing.ai/pages/features/channels) - [Data sources: Add knowledge](https://chatthing.ai/pages/features/data-sources) - [Power-ups: Tool calling](https://chatthing.ai/pages/features/power-ups) - [AI Models: GPT-4, Claude, & more](https://chatthing.ai/pages/features/models) - [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk) - [Bot evaluations: Test your bot](https://chatthing.ai/pages/features/testing) - [Analytics: Topics, sentiment & insights](https://chatthing.ai/pages/features/analytics) - [Bot Gallery: Example bots](https://chatthing.ai/gallery) - [All features](https://chatthing.ai/features) ### Use cases - [AI Customer Support Bots](https://chatthing.ai/pages/use-cases/customer-support) - [AI Internal Knowledge Bots](https://chatthing.ai/pages/use-cases/internal-knowledge) - [AI Bots for Marketing](https://chatthing.ai/pages/use-cases/marketing) - [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk) - [All features](https://chatthing.ai/features) ### Channels - [AI support for your website](https://chatthing.ai/pages/features/channels/website) - [AI support for Slack](https://chatthing.ai/pages/features/channels/slack) - [AI support for Discord](https://chatthing.ai/pages/features/channels/discord) - [AI support for WhatsApp](https://chatthing.ai/pages/features/channels/whatsapp) - [AI support for Telegram](https://chatthing.ai/pages/features/channels/telegram) - [AI support API](https://chatthing.ai/pages/features/channels/api) ### Data sources - [Chat with your website](https://chatthing.ai/pages/data-source/web) - [Chat with your files](https://chatthing.ai/pages/data-source/files) - [Notion chatbots](https://chatthing.ai/pages/data-source/notion) - [Chat with your youtube](https://chatthing.ai/pages/data-source/youtube) - [Chat with your RSS feed](https://chatthing.ai/pages/data-source/rss) ### Company - [Discord](https://discord.com/invite/DGCCR34Fsj) - [Docs](https://chatthing.ai/docs/getting-started) - [Blog](https://chatthing.ai/blog) - [FAQ](https://chatthing.ai/faq) - [Status](https://status.chatthing.ai/) - [Testimonials](https://senja.io/p/chat-thing/iq1tWz) - [Custom AI development](https://chatthing.ai/pages/ai-development-services) ### Free tools - [Agent Readiness Checker](https://chatthing.ai/tools/agent-readiness-checker) - [JSON-LD Generator + Checker](https://chatthing.ai/tools/json-ld-generator) - [llms.txt Generator & Validator](https://chatthing.ai/tools/llms-txt-generator) - [Support Ticket Deflection Calculator](https://chatthing.ai/tools/ticket-deflection-calculator) - [Knowledge Base Grader](https://chatthing.ai/tools/knowledge-base-grader) - [AI FAQ Generator](https://chatthing.ai/tools/faq-generator) - [AI Canned Response Generator](https://chatthing.ai/tools/canned-response-generator) - [Support Bot Prompt Generator](https://chatthing.ai/tools/support-bot-prompt-generator) - [All free tools](https://chatthing.ai/tools) ### Compare - [Intercom alternative](https://chatthing.ai/pages/alternatives/intercom) - [Zendesk alternative](https://chatthing.ai/pages/alternatives/zendesk) - [Tidio alternative](https://chatthing.ai/pages/alternatives/tidio) - [Crisp alternative](https://chatthing.ai/pages/alternatives/crisp) - [Chatbase alternative](https://chatthing.ai/pages/alternatives/chatbase) - [DocsBot alternative](https://chatthing.ai/pages/alternatives/docsbot) - [ResolveAI alternative](https://chatthing.ai/pages/alternatives/resolveai) - [ChatBotKit alternative](https://chatthing.ai/pages/alternatives/chatbotkit) - [CustomGPT alternative](https://chatthing.ai/pages/alternatives/customgpt) - [Botsonic alternative](https://chatthing.ai/pages/alternatives/botsonic) - [Ada alternative](https://chatthing.ai/pages/alternatives/ada) ### Join our newsletter Be the first to know about new features and updates. 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