---
title: "Send an email - Chat Thing Documentation"
canonical_url: "https://chatthing.ai/docs/send-email-power-up"
last_updated: "2026-07-20T15:03:05.365Z"
meta:
  description: "Gives your bot the ability to send notification emails to a fixed set of recipients"
  "og:description": "Gives your bot the ability to send notification emails to a fixed set of recipients"
  "og:title": "Send an email"
  "twitter:description": "Gives your bot the ability to send notification emails to a fixed set of recipients"
  "twitter:title": "Send an email"
---

**Power-ups**

# Send an email

ℹ️

Looking for full inbox access?

This power-up only sends notification emails to a fixed list of recipients you configure. If you want your bot to read, send, and manage emails from a real connected inbox (Gmail, Outlook, etc.), see the [Email power-ups](https://chatthing.ai/docs/email-power-up) instead.

The Send email power-up gives your bot the ability to send emails, providing a more comprehensive and integrated user experience. It's the simplest way to have your bot notify you (or a small set of recipients) about a conversation - no inbox connection required.

The easiest way to see how this power-up works is to watch the second part of this video:

## Adding the Send email power-up to your bot

From your bot's dashboard, navigate to the Power-ups tab. Select the Send email power-up and click the Create power-up button.

![Select email power-up](https://res.cloudinary.com/djyjvrw5u/image/upload/v1710175434/select_email_power_up_d59451f049.png)

### Configuring the Send email power-up

- **Power-up name** - Provide a name for your power-up, making it easy to identify and manage.
- **Description** - Add a detailed description to guide your bot on when to use the power-up. Clearly outline the purpose of this feature.
- **Receiving Email Address** - Add up to three email addresses to receive the emails sent by your bot when the power-up is triggered.
- **Email Subject** - You can provide a subject for the email. If left blank, your bot will autonomously determine the subject based on the conversation context.

![Email power-up-settings-example](https://res.cloudinary.com/djyjvrw5u/image/upload/v1710175434/email_power_up_settings_example_73d73e7414.png)

## How it works

Your bot will decide when to use the email power-up based on the instructions provided in the power-up description. The bot will ask the user for an email address as part of the conversation. Once the user provides an email address, your bot will compose a message based on the conversation.

![email-power-up-chat-example.png](https://res.cloudinary.com/djyjvrw5u/image/upload/v1710175434/email_power_up_chat_example_1c98956a74.png)

An email containing the user's email address and the message generated by your bot will be sent to the specified receiving email addresses.

![email-power-up-message.png](https://res.cloudinary.com/djyjvrw5u/image/upload/v1710175434/email_power_up_message_f1620c6e6f.png)

## Send email vs. Email power-ups - which should I use?

|  | **Send email** (this page) | **[Email power-ups](https://chatthing.ai/docs/email-power-up)** |
| --- | --- | --- |
| Setup | None - just add recipient addresses | Connect a real email account via Nylas OAuth |
| Recipients | Fixed list of up to 3 addresses you configure | Any address the bot decides to send to at chat time |
| Direction | Outgoing notifications only | Read, send, reply, and manage messages |
| Folder/labels | - | List folders and move messages between them |
| Cost | Included in your subscription | Additional add-on per connected provider |
| Best for | Lead capture, support hand-off notifications, simple alerts | A bot that acts as your email assistant |