---
title: "Trigger Zapier actions from your bot"
description: "Use the Zapier AI Action power-up to let your bot run actions you've set up in Zapier. Zapier has deprecated AI Actions, so read this first."
canonical_url: "https://chatthing.ai/docs/power-ups/zapier"
last_updated: "2026-09-25"
---

# Trigger Zapier actions from your bot

**Available on:** Basic, Standard, Pro, Enterprise plans.

The **Zapier AI Action** power-up lets your bot run an action you've enabled in Zapier AI Actions, such as posting to a Slack channel, adding a row to Google Sheets or creating a calendar event.

> **Zapier has deprecated AI Actions**
>
> Zapier no longer develops or supports AI Actions, the Zapier feature this power-up uses. Existing setups may keep working, but they could stop without notice. For new integrations, use [Call your API](https://chatthing.ai/docs/power-ups/call-your-api) to send data to a Zap that starts with a **Webhooks by Zapier** "Catch Hook" trigger, or check whether a dedicated power-up exists for your tool.

## Before you start

- **Who can do this:** [team owners and admins](https://chatthing.ai/docs/account/teams#what-each-role-can-do).
- A Zapier account.
- At least one action enabled in Zapier AI Actions (at `actions.zapier.com`), with the accounts it needs connected in Zapier.
  ![Choosing the Slack: Send Channel Message action when setting up a custom action in Zapier AI Actions](https://res.cloudinary.com/djyjvrw5u/image/upload/v1711022371/Xnapper_2024_03_21_11_44_12_2ae1a31eb2.png)
  ![An enabled Slack: Send Channel Message action in the saved custom actions list in Zapier AI Actions](https://res.cloudinary.com/djyjvrw5u/image/upload/v1711022865/Xnapper_2024_03_21_11_48_02_3c687ee823.png)
- Your Zapier AI Actions API key, from the credentials page in Zapier AI Actions.

## Steps

1. Open your bot, go to the **Power-ups** tab and click **New power-up**.
2. Choose **Zapier AI Action** and click **Create power-up**.
   ![The Zapier AI Action card selected in the power-up catalog](https://res.cloudinary.com/djyjvrw5u/image/upload/v1711023441/Xnapper_2024_03_21_12_16_04_1e999d45b8.png)
3. Paste your key into **Zapier AI action API key**. You can't choose an action until you do.
   ![The Zapier AI action API key field, with the key hidden](https://res.cloudinary.com/djyjvrw5u/image/upload/v1711023811/Xnapper_2024_03_21_12_20_21_cf42bb3fde.png)
4. Choose an action in **Zapier AI action**. Only actions you've enabled in Zapier appear.
   ![Choosing an enabled Zapier action from the Zapier AI action dropdown, with the option to update the name and description](https://res.cloudinary.com/djyjvrw5u/image/upload/v1711023925/Xnapper_2024_03_21_12_24_02_6dbc8cc92b.png)
5. With **Update power-up name and description on change?** on, Chat Thing writes a name and description for the action. Check them and edit if needed.
6. Configure the **Action fields** (see below).
7. Click **Save**.

## Action fields

When you choose an action, its fields are listed in a table:

| Column | What it's for |
| --- | --- |
| **Name** | The field's name in Zapier. |
| **Description** | Tells the bot what the field is for. This is how the bot learns to fill it in, so make it clear. |
| **Value** | Optional fixed value, for example always posting to the same Slack channel. Leave blank to let the bot fill it in or ask the visitor. |
| **Ignore** | The bot never sends this field. Use it for optional fields you don't need. |

![The Action fields table for a Slack action, with a description and optional value per field and the Preview Only field ignored](https://res.cloudinary.com/djyjvrw5u/image/upload/c_crop,x_0,y_0,w_2430,h_860/v1711024197/Xnapper_2024_03_21_12_28_26_4a7070182f.png)

## Check it works

1. Chat with your bot while signed in and ask it to do what the action does.
   ![A chat where the bot uses a Zapier Slack action to post a limerick to a Slack channel](https://res.cloudinary.com/djyjvrw5u/image/upload/v1711025022/Xnapper_2024_03_21_12_43_13_672bb1c2df.png)
2. Open **View details** on the power-up call to see the fields the bot sent and any error Zapier returned.
3. Check the result in the target app.
   ![The limerick posted to Slack by the Zapier app](https://res.cloudinary.com/djyjvrw5u/image/upload/v1711025219/Xnapper_2024_03_21_12_46_35_c86d3fbfe6.png)

## Troubleshooting

### My action doesn't appear in the list

Check that the action is enabled in Zapier AI Actions and that you pasted the API key from the same Zapier account.

### The action runs with the wrong values

Open **View details** to see what was sent, then improve the field **Descriptions**, set fixed **Values**, or add instructions to the power-up's **Description**.

## Related

- [Call your API from your bot](https://chatthing.ai/docs/power-ups/call-your-api): Let your bot call any HTTP API to look up or send data, such as order status, stock levels or new leads, using the API request power-up.