---
title: "Connect Notion"
description: "Connect your Notion workspace and add pages or databases so your bot can answer from your wiki, handbook or knowledge base."
canonical_url: "https://chatthing.ai/docs/knowledge/notion"
last_updated: "2026-09-25"
---

# Connect Notion

Add pages and databases from Notion so your bot can answer from your wiki, help centre, HR handbook or any other workspace content.

> **Before you start**
>
> **Who can do this:** [team owners and admins](https://chatthing.ai/docs/account/teams#what-each-role-can-do). You also need access in Notion to the pages you want to add.

## Steps

1. Open your bot, go to the **Data sources** tab and click **New data source**.
2. Choose **Notion** and click **Create data source**.
   ![The Notion data source card selected on the Choose a data source page](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721382832/notion_data_source_6838890237.png)
3. If your team hasn't connected Notion yet, click **Connect with Notion** on the **Content** tab and sign in to Notion.
4. In Notion's permission screen, **select every page you want Chat Thing to be able to use**. Pages you don't select can't be added to any bot later. You can change this afterwards (see [change which pages Chat Thing can access](https://chatthing.ai/docs/knowledge/notion#change-which-pages-chat-thing-can-access)).
5. Back on the **Content** tab, click **Add pages** or **Add databases** (on a small screen, **Add** > **Add pages** or **Add databases**).
   ![The Content tab of a Notion data source with Add pages and Add databases buttons](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721382993/notion_add_pages_d4de54d386.png)
6. Search for a page or database by title and click **Add** next to it. Add as many as you need, then close the dialog.
   ![The Add a Notion page dialog showing a search for Policy and a Holiday policy result with an Add button](https://res.cloudinary.com/djyjvrw5u/image/upload/v1707325059/add_notion_page_52a929e12a.png)
7. Click **Synchronise**.
   ![A Notion page listed as Not synced, with the Synchronise button at the top of the page highlighted](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721385142/sync_notion_e194b27270.png)

All child pages of a page you add are included automatically, and so are the entries of any database you add. Add only top-level pages: adding a child page as well creates duplicates.

## How long syncing takes

Notion syncs are slower than other types because every page is fetched separately. A large page tree or database can take over an hour. To sync parts of a large workspace separately, split it across several Notion data sources, one per section. Each counts towards your [data source limit](https://chatthing.ai/docs/knowledge/manage-data-sources#limits).

## Change which pages Chat Thing can access

1. Go to your **Account** page.
2. Under **Connected services**, find **Notion** and click **Reconfigure**.
3. Sign in to Notion again and select the pages Chat Thing should have access to.

To remove the connection completely, click **Disconnect** instead. Data sources that used it show **Disconnected** and stop syncing until you reconnect with **Re-authenticate** in the data source's menu. Content already synced stays in your bot until you delete the data source.

## Check it works

1. After the sync, each page or database shows **Finished** in the **Status** column.
2. Ask your bot a question that one of the pages answers.

## Troubleshooting

### I can't find a page in the search

Chat Thing can only see pages you selected when you connected Notion. Use **Reconfigure** (above) to give it access, then search again.

### Images from Notion don't appear in answers

Images aren't included when Notion content is synced. Describe anything important in text.

### The sync is taking a very long time

This is normal for large workspaces. Use **View sync progress** in the data source's menu to follow it, and consider splitting the content across several data sources.

## Related

- [Add, sync and delete data sources](https://chatthing.ai/docs/knowledge/manage-data-sources): Add a data source to your bot, sync it, re-sync after changes and delete it, plus how many data sources each plan allows and per-type limits.
- [Keep your bot's knowledge up to date](https://chatthing.ai/docs/knowledge/keep-it-up-to-date): Re-sync data sources by hand, on a daily, weekly or monthly schedule, or automatically when you publish in your CMS, and see what each sync changes.
- [Connect your bot to Notion](https://chatthing.ai/docs/power-ups/notion): Let your bot save items to a Notion database, query databases with filters, and search, read and write Notion pages live during a chat.