---
title: "Add content manually"
description: "Write or paste content directly into Chat Thing to fill gaps in your knowledge, such as FAQs, policies or details that aren't published anywhere."
canonical_url: "https://chatthing.ai/docs/knowledge/manual"
last_updated: "2026-09-25"
---

# Add content manually

Write content directly in Chat Thing when the information isn't published anywhere else, or to quickly fix an answer your bot keeps getting wrong. Content is written in Markdown, so you can include headings, lists, links and images.

**Who can do this:** [team owners and admins](https://chatthing.ai/docs/account/teams#what-each-role-can-do).

## Steps

1. Open your bot, go to the **Data sources** tab and click **New data source**.
2. Choose **Manual** and click **Create data source**.
   ![The Manual data source card selected on the Choose a data source page](https://res.cloudinary.com/djyjvrw5u/image/upload/v1727336896/manual_data_source_ba52498a57.png)
3. On the **Content** tab, click **Add content**.
   ![The Content tab of a new manual data source with Add content buttons](https://res.cloudinary.com/djyjvrw5u/image/upload/v1727337032/manual_data_source_add_content_e9a6ab411e.png)
4. Give the entry a name that describes it, such as "Refund policy".
5. Write or paste the content. Click **Preview** to see how it will look and **Editor** to go back. The **Markdown formatting guide** link explains the syntax.
   ![The Add new content dialog with a name field, a Markdown editor, the Markdown formatting guide link, and Preview and Add buttons](https://res.cloudinary.com/djyjvrw5u/image/upload/v1727337446/add_manual_data_source_content_5428167018.png)
6. Click **Add**. Repeat for each entry.
7. Click **Synchronise**.

Keep each entry to one topic: several short, focused entries are easier for your bot to find than one long one.

## Edit an entry

1. On the **Content** tab, click **Edit** next to the entry.
2. Make your changes and click **Update**.
3. Click **Synchronise** so the bot uses the new version.

## Manage manual content from code or an AI assistant

- The [Data sources API](https://chatthing.ai/docs/developers/data-sources-api) can create, update, delete and sync manual data sources and their entries, which is useful for content held in another system.
- The [`add_data_source` MCP tool](https://chatthing.ai/docs/mcp/tools) can create a manual data source with entries from Claude, ChatGPT or another AI assistant.

## Check it works

Ask your bot a question that one of your entries answers.

## Related

- [Add, sync and delete data sources](https://chatthing.ai/docs/knowledge/manage-data-sources): Add a data source to your bot, sync it, re-sync after changes and delete it, plus how many data sources each plan allows and per-type limits.
- [Data sources API](https://chatthing.ai/docs/developers/data-sources-api): Create, update, sync and delete a bot's manual data sources and their entries with the Chat Thing REST API, to keep its knowledge in step with your system.
- [Structure your content for better answers](https://chatthing.ai/docs/knowledge/best-practices): Split data sources sensibly, pick the right CSS selectors for your CMS, and write content your bot can find and quote accurately.