---
title: "What's new"
description: "Notable new features and improvements in Chat Thing, grouped by month with the newest first, each linking to the page that explains it."
canonical_url: "https://chatthing.ai/docs/help/changelog"
last_updated: "2026-09-25"
---

# What's new

Notable new features and improvements in Chat Thing, newest first. This page lists the changes most likely to matter to you, not every fix and small improvement.

## September 2026

- **Book meetings with Cal.com.** Visitors can pick a time and book a meeting without leaving the chat. [Book meetings with Cal.com](https://chatthing.ai/docs/power-ups/book-meetings-cal-com)
- **Book meetings with Calendly.** Open your Calendly booking form inside the chat, with the visitor's details already filled in. [Book meetings with Calendly](https://chatthing.ai/docs/power-ups/book-meetings-calendly)
- **Choose the voice for spoken answers.** Pick from a range of voices, and preview them, when your web chat reads answers aloud. [Website](https://chatthing.ai/docs/channels/website)
- **Automatic screening of abusive messages.** Obvious attempts to hijack your bot, and abusive messages, get a polite refusal without using message tokens. [Security and data](https://chatthing.ai/docs/account/security-and-data)

## August 2026

- **Link behaviour setting.** Choose whether links in your bot's answers open in a new tab or in the page the chat is embedded in. [Website](https://chatthing.ai/docs/channels/website)
- **Test that power-ups run.** Test cases can now check that a power-up was called, wasn't called, or succeeded. [Test your bot](https://chatthing.ai/docs/bot-settings/test-your-bot)
- **Better control over browsed pages.** The Browse web page power-up now has the same scraping settings as website data sources, including excluded content and basic authentication. [Browse a web page](https://chatthing.ai/docs/power-ups/browse-webpage)
- **A newer default model** for new bots, plus new models from Google, xAI and Z.ai. [Models](https://chatthing.ai/docs/bot-settings/models)
- **WebMCP (experimental).** Let your bot use tools your web page exposes through WebMCP, in supporting browsers. [WebMCP](https://chatthing.ai/docs/developers/webmcp)

## July 2026

- **Ask Otto.** An assistant on every bot page that explains, changes and tests your bot, and can diagnose a bad answer from the conversation. [Otto](https://chatthing.ai/docs/get-started/otto)
- **Connect AI assistants by signing in.** Connect Claude, ChatGPT, Cursor and other MCP clients by approving access in your browser, with no API key to copy. [Connect an AI assistant](https://chatthing.ai/docs/mcp/connect)
- **Sign in with Google or GitHub.** [Sign-in and account](https://chatthing.ai/docs/account/sign-in-and-account)
- **A smoother chat widget.** Open and close animations, a resizable window and a better mobile layout. [Customise the widget's appearance](https://chatthing.ai/docs/channels/website/appearance)
- **More JavaScript SDK options.** Override the welcome message and example questions per page or language, read the conversation from your page, and restore a visitor's conversation after they navigate. [JavaScript SDK](https://chatthing.ai/docs/developers/javascript-sdk)
- **Merge analytics topics** to combine topics that are too similar. [Analytics](https://chatthing.ai/docs/manage/analytics)
- **Search a data source's content** from its **View documents** tab. [Manage data sources](https://chatthing.ai/docs/knowledge/manage-data-sources)
- **Rotate your API secret and WhatsApp verify token** without recreating the channel. [Chat API](https://chatthing.ai/docs/developers/chat-api)
- **Clear replies at usage limits.** When a bot reaches a usage limit or its channel is turned off, messaging channels now reply with a short notice instead of staying silent. [Usage limits](https://chatthing.ai/docs/bot-settings/usage-limits)
- **Add-ons on the pricing page.** See every add-on, such as extra message tokens, bots and data sources, before you buy. [Add-ons](https://chatthing.ai/docs/account/add-ons)
- **New models** from Anthropic, Google, Mistral, Moonshot, Cohere and Qwen. [Models](https://chatthing.ai/docs/bot-settings/models)

## June 2026

- **Chat Thing MCP server.** Build, configure and test bots from Claude, ChatGPT, Cursor and other AI assistants. [AI assistants (MCP)](https://chatthing.ai/docs/mcp)
- **More MCP tools** for power-ups, the web channel, webhooks and test cases. [MCP tools](https://chatthing.ai/docs/mcp/tools)
- **Maximum message length.** Cap how long visitors' messages can be. New bots start with a 6,000-character limit. [Usage limits](https://chatthing.ai/docs/bot-settings/usage-limits)
- **Richer conversation-started webhooks.** Web conversations now include the visitor's first message and a link to the conversation. [Webhooks](https://chatthing.ai/docs/developers/webhooks)
- **Hide the widget's close button** with the JavaScript SDK. [JavaScript SDK](https://chatthing.ai/docs/developers/javascript-sdk)

## May 2026

- **Advanced webhooks.** Signed deliveries, custom methods, headers and payload templates, presets, and a test button. [Webhooks](https://chatthing.ai/docs/developers/webhooks)
- **Analytics** on Pro and Enterprise: topics, sentiment, engagement and common questions on your bot's Overview. [Analytics](https://chatthing.ai/docs/manage/analytics)
- **Discord conversation context.** Your Discord bot understands recent channel history and mentions, and a new power-up lets it read other channels. [Discord](https://chatthing.ai/docs/channels/discord)
- **Human takeover** is now included on Standard, Pro and Enterprise. [Take over a conversation](https://chatthing.ai/docs/manage/human-takeover)

## April 2026

- **Pre-chat form.** Ask visitors for their details before the chat starts and send them to your systems. [Pre-chat form](https://chatthing.ai/docs/channels/website/lead-form)
- **Responder role.** Give support staff access to conversations without access to bots, settings or billing. [Teams](https://chatthing.ai/docs/account/teams)
- **Structured data in API requests.** The API request power-up can insert objects and lists into request bodies. [Call your API](https://chatthing.ai/docs/power-ups/call-your-api)

## March 2026

- **Human takeover.** Claim a web conversation from the bot, reply yourself, then hand it back. [Take over a conversation](https://chatthing.ai/docs/manage/human-takeover)
- **Display power-ups.** Show answers as cards, tables, charts, maps and diagrams. [Displays](https://chatthing.ai/docs/power-ups/displays)
- **New Discord integration.** Talk to your bot in Discord with mentions, direct messages and slash commands. [Discord](https://chatthing.ai/docs/channels/discord)
- **Run a single test case** straight from the test cases list. [Test your bot](https://chatthing.ai/docs/bot-settings/test-your-bot)
- **Multi-line welcome messages.** [Settings reference](https://chatthing.ai/docs/bot-settings/settings-reference)
- **New models** from Anthropic and OpenAI. [Models](https://chatthing.ai/docs/bot-settings/models)

## February 2026

- **Custom domains.** Serve your chat widget from your own domain, such as chat.example.com. [Custom domain](https://chatthing.ai/docs/channels/website/custom-domain)
- **A dedicated settings page for the web channel**, replacing the old pop-up. [Website](https://chatthing.ai/docs/channels/website)

## January 2026

- **Many more models to choose from**, including new models from OpenAI and Google. [Models](https://chatthing.ai/docs/bot-settings/models)
- **Better sitemap crawling** for website data sources. [Add a website](https://chatthing.ai/docs/knowledge/website)
- **Pause scheduled tasks** without deleting them. [Scheduled tasks](https://chatthing.ai/docs/bot-settings/scheduled-tasks)
