---
title: "Account and billing"
description: "Compare plans, manage billing, understand message and storage tokens, buy add-ons, manage your team and roles, and learn how your data is handled."
canonical_url: "https://chatthing.ai/docs/account"
last_updated: "2026-09-25"
---

# Account and billing

Everything about your Chat Thing account: what each plan includes, how billing and tokens work, what happens when you reach a limit, how to add teammates and control what they can do, how to sign in and recover your account, and how Chat Thing looks after your data.

## Most common tasks

- [Compare plans](https://chatthing.ai/docs/account/plans)
- [Change or cancel your plan](https://chatthing.ai/docs/account/billing#change-your-plan)
- [Find out what happens when you run out of message tokens](https://chatthing.ai/docs/account/message-tokens#what-happens-when-you-run-out)
- [Buy more tokens, bots or seats with add-ons](https://chatthing.ai/docs/account/add-ons)
- [Invite a teammate](https://chatthing.ai/docs/account/teams#invite-a-team-member)
- [Reset your password or resend the confirmation email](https://chatthing.ai/docs/account/sign-in-and-account)
- [See where your data is stored and who processes it](https://chatthing.ai/docs/account/security-and-data)

## In this section

- [Compare plans](https://chatthing.ai/docs/account/plans): What each Chat Thing plan costs and includes - monthly and yearly prices, bots, data sources, tokens, channels, power-ups and team members.
- [Manage billing and your plan](https://chatthing.ai/docs/account/billing): How Chat Thing billing works - subscribe, change or cancel your plan, find invoices, and what happens to your bots and data when you downgrade.
- [Message tokens and what happens when you run out](https://chatthing.ai/docs/account/message-tokens): What message tokens are, how each message is counted, how model multipliers work, when tokens reset, and what happens when your team runs out.
- [Storage tokens and how syncing uses them](https://chatthing.ai/docs/account/storage-tokens): What storage tokens are, when syncing and re-syncing use them, what happens when you reach your monthly limit, and how to use fewer.
- [Add more tokens, bots or seats with add-ons](https://chatthing.ai/docs/account/add-ons): Raise one limit on your paid plan without upgrading - extra message tokens, storage tokens, bots, data sources, team members or custom domains.
- [Manage your team and roles](https://chatthing.ai/docs/account/teams): Create a team, invite members, choose the right role (Owner, Admin, Responder or Viewer), remove people, and move bots between teams.
- [Sign in and manage your account](https://chatthing.ai/docs/account/sign-in-and-account): Sign up, confirm your email, reset a forgotten password, change your email address, manage email preferences and delete your Chat Thing account.
- [Security and data handling](https://chatthing.ai/docs/account/security-and-data): Where Chat Thing stores your data, which AI providers process it, whether it's used for training, how access and deletion work, GDPR, DPA and SOC 2.