[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog.post.power-ups-hackathon":3,"blog.related.power-ups-hackathon":130,"blog.adjacent.power-ups-hackathon":433},{"data":4,"meta":126},[5],{"id":6,"Title":7,"Content":8,"Description":9,"Category":10,"slug":11,"createdAt":12,"updatedAt":13,"publishedAt":14,"readTime":15,"documentId":16,"Image":17,"author":66,"Seo":111},15,"Power-ups Hackathon! 💰👾🔥🏅","To celebrate our [power-ups launch week](\u002Flaunch-week\u002Fpower-ups), we are running a hackathon allowing makers to build something unique with power-ups for the opportunity to win $500. \n\nWhen we first built Chat Thing, we were blown away by all the exciting and unexpected use cases our customers began using it for. We said at the time it was very unusual for you to build a product and not fully know the extent of all its use cases! The same goes for power-ups! \n\nWe are providing the building blocks, and we fully expect to be blown away when the community comes up with creative, unusual, and impactful ways to use them! We are so excited!\n\nThe hackathon starts on the 26th of April at 9am BST and finishes on the 5th of May at 11:59pm BST. The winner with the best project will win $500!\n\n## Key facts\n- You have 10 days to build a new project using Chat Thing and using power-ups\n-- Starting 09:00 am BST Friday 26th April 2024\n-- The submission deadline is 11:59 pm Sunday midnight BST 5th May 2024\n- Enter as an individual, team or company\n- Use Chat Thing to build any bot you like; the only condition is that you use power-ups!\n\n**All entrants to the hackathon will be gifted a standard plan for the duration of the hackathon and as many tokens as you need (within reason :p)** - Message us on X [@chatthingai](https:\u002F\u002Ftwitter.com\u002Fchatthingai) or email [support@chatthing.ai](mailto:support@chatthing.ai) and we'll sort you out!\n\n## Rules\n- One submission per entry\n- Your Chat Thing bot must be created only during the event\n- Your bot must make use of Power-ups\n- You can submit before the deadline, but no late entries\n- Extra points for the following:\n-- Writing a blog post about your bot\n-- Create a video demo\n-- Posting your bot-building journey to social media during the event\n\n## Submission\n\nYou can submit using the following Google Form: [Power-ups Hackathon Submissions](https:\u002F\u002Fforms.gle\u002FFVxtXTFSQuun2FCr5). The form will be enabled after the 26th April.\n\n## Hackathon judging\n\nThe Chat Thing team will judge the overall best project. We will be looking for:\n\n* **Use of power-ups**\n* **Creativity and uniqueness of the idea**\n* **How well it works**\n* **Usefulness and impact**\n\n## Additional Info\nBy entering a submission, you grant Chat Thing permission to use your project for marketing purposes. We may post screenshots, videos, and other content to our blog, Twitter, Discord, email newsletters, and more.\n\n## Hackathon help\n\nDuring the hackathon, the Chat Thing team will be available to offer advice about your projects and answer any questions you might have. The best place to find us will be our [Discord](https:\u002F\u002Fdiscord.com\u002Finvite\u002FDGCCR34Fsj).\n\n## Prize\nAfter the hackathon submissions close, the Chat Thing team will review each submission against the criteria outlined above. \n\nOne submission will be picked as the winner and receive a $500 prize! \n\nWe expect to announce the winner by a week after the hackathon closes.","To celebrate our power-ups launch week we are running hackathon giving makers the opportunity to build something amazing with power-ups for the opportunity to win $500. 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",{"id":18,"name":19,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":116,"hash":58,"ext":24,"mime":27,"size":59,"url":60,"previewUrl":15,"provider":61,"provider_metadata":125,"createdAt":63,"updatedAt":63,"documentId":64,"publishedAt":65,"focalPoint":15},{"large":117,"small":119,"medium":121,"thumbnail":123},{"ext":24,"url":25,"hash":26,"mime":27,"name":28,"path":15,"size":29,"width":30,"height":31,"provider_metadata":118},{"public_id":26,"resource_type":33},{"ext":24,"url":35,"hash":36,"mime":27,"name":37,"path":15,"size":38,"width":39,"height":40,"provider_metadata":120},{"public_id":36,"resource_type":33},{"ext":24,"url":43,"hash":44,"mime":27,"name":45,"path":15,"size":46,"width":47,"height":48,"provider_metadata":122},{"public_id":44,"resource_type":33},{"ext":24,"url":51,"hash":52,"mime":27,"name":53,"path":15,"size":54,"width":55,"height":56,"provider_metadata":124},{"public_id":52,"resource_type":33},{"public_id":58,"resource_type":33},{"pagination":127},{"page":128,"pageSize":129,"pageCount":128,"total":128},1,25,{"data":131,"meta":429},[132,238,326],{"id":133,"Title":134,"Content":135,"Description":136,"Category":10,"slug":137,"createdAt":138,"updatedAt":139,"publishedAt":140,"readTime":141,"documentId":142,"Image":143,"author":188},115,"Connect Your AI Agent to 8,000+ Apps with Zapier","# Connect Your AI Agent to 8,000+ Apps with Zapier\n\nMost chatbots answer questions. Yours can book the meeting, update the CRM, post the Slack message, and send the follow-up, all in one conversation.\n\nThat's what the Zapier power-up unlocks. Your Chat Thing agent stops being a question-and-answer widget and starts doing the work your team would normally click through a dozen tabs to finish.\n\n> ⭐ **Available on paid plans.** The Zapier power-up is part of Chat Thing's paid tiers. Free plan users will need to upgrade to connect it.\n\n## What the Zapier power-up does\n\nThe Zapier power-up plugs your agent into Zapier, which connects to over 8,000 apps, including Google Calendar, Slack, Notion, HubSpot, Stripe, Mailchimp, Airtable, and thousands more.\n\nWhen a visitor asks your agent to do something, the agent picks the right Zapier action, fills in the details, and fires it. No code. No separate workflow builder. Your agent is the trigger.\n\n## What you can build: 5 starter ideas\n\n| Agent type | Someone says... | Your agent does... |\n| --- | --- | --- |\n| **Meeting scheduler** | \"Book a call with Sarah next Tuesday at 2pm\" | Creates a Google Calendar event and emails the invite |\n| **Lead capture** | \"I'd like a demo, here's my email\" | Adds the lead to your CRM or Google Sheet |\n| **Internal ops** | \"Post the release notes to #product-updates\" | Sends a formatted Slack message to the channel |\n| **Support triage** | \"Find the invoice for john@example.com\" | Searches Stripe and returns the link |\n| **Content publishing** | \"Add this topic to the content backlog\" | Creates a new row in an Airtable or Notion database |\n\nThose are starting points, not a ceiling. If Zapier connects to an app, your agent can probably do something useful with it.\n\n## One message. Three automations. Zero clicks.\n\nHere's what makes this different from traditional automation.\n\nTraditional automation is trigger-based: \"when X happens, do Y.\" Rigid. Pre-defined. You spend the weekend wiring Zaps and hoping you covered every path.\n\nWith the Zapier power-up, your agent decides which actions to fire based on what the visitor actually says. So a single sentence can trigger several actions in the right order.\n\nVisitor: *\"Schedule a follow-up with this customer in 3 days, add them to our VIP list, and ping me on Slack when it's done.\"*\n\nYour agent:\n\n1. Creates a Google Calendar event for 3 days from today.\n2. Adds the customer to the VIP tag in HubSpot.\n3. Posts a confirmation to your #sales channel.\n\nOne sentence in. Three actions out. The agent picked the right tools and the right order because it understood the intent, not just the trigger.\n\n## Setup in 4 steps\n\n1. In your Chat Thing dashboard, open your agent and go to the **Power-ups** tab.\n2. Add the **Zapier** power-up.\n3. Follow the in-app flow to connect your Zapier account and pick the actions you want your agent to use (Calendar, Slack, CRM, etc.).\n4. Give each action a short, specific description so the agent knows when to fire it. Save.\n\nOnce it's connected, chat to your agent like normal. If a request matches one of your enabled actions, the agent will use it.\n\n## Pair it with your other power-ups\n\nThe Zapier power-up gets more interesting when you chain it with the rest of your agent's toolkit.\n\n- **Web browsing + Zapier:** \"Search for the latest AI news and post the top three links to #research.\"\n- **Notion + Zapier:** \"Pull the Q2 roadmap from Notion and send a summary to the exec Slack channel.\"\n- **Human handoff + Zapier:** agent captures the lead, adds them to the CRM, then escalates the live conversation to a human.\n\nOne request. Multiple tools. Zero dashboards opened.\n\n## FAQ\n\n**Do I need a paid Zapier account?**\nYou'll need a Zapier account. Zapier's free tier covers light usage; higher volume or multi-step flows typically need a paid Zapier plan. Your Zapier usage is billed by Zapier, separate from your Chat Thing subscription.\n\n**How does my agent know when to use a Zapier action?**\nEach action has a description you write during setup. The agent uses that description, plus the context of the conversation, to decide when to fire it. Keep descriptions specific. \"Book a meeting on Sarah's calendar\" works better than \"do calendar stuff.\"\n\n**What happens if a Zap fails?**\nThe agent surfaces the error from Zapier and can retry or fall back depending on how you've configured the action. You can also check runs directly in your Zapier history.\n\n**Can I limit which actions the agent can trigger?**\nYes. Only the actions you explicitly enable for each agent are callable. Anything you haven't enabled is off-limits.\n\n**Does the agent need approval before firing an action?**\nYou can configure confirmation prompts in the power-up settings for anything high-stakes, so the agent asks the user (or you) before firing.\n\n## Ready to automate the boring parts?\n\nOpen your Chat Thing dashboard, head to the **Power-ups** tab on any agent, and add the Zapier integration. Pick three or four actions you'd use every day and let your agent take it from there.\n\n[**Start free and upgrade when you're ready →**](https:\u002F\u002Fchatthing.ai\u002Fpricing?utm_source=blog&utm_medium=content&utm_campaign=zapier)\n\n📚 [**Read the full guide in our documentation**](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fzapier-power-up?utm_source=blog&utm_medium=content&utm_campaign=zapier)\n","Connect your Chat Thing agent to 8,000+ apps with Zapier. Book meetings, update CRMs, post to Slack, all in one conversation.","zapier","2026-06-26T14:02:44.112Z","2026-06-26T14:06:16.115Z","2026-06-26T14:06:16.230Z",4,"p3yo44vkm6h1fan2xnhfz2t6",{"id":144,"name":145,"alternativeText":15,"caption":15,"width":146,"height":147,"formats":148,"hash":181,"ext":79,"mime":82,"size":182,"url":183,"previewUrl":15,"provider":61,"provider_metadata":184,"createdAt":185,"updatedAt":185,"documentId":186,"publishedAt":187,"focalPoint":15},852,"zapier-hero.jpg",2048,1143,{"large":149,"small":157,"medium":165,"thumbnail":173},{"ext":79,"url":150,"hash":151,"mime":82,"name":152,"path":15,"size":153,"width":30,"height":154,"sizeInBytes":155,"provider_metadata":156},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Flarge_zapier_hero_debe7969e3.jpg","large_zapier_hero_debe7969e3","large_zapier-hero.jpg",72.84,558,72844,{"public_id":151,"resource_type":33},{"ext":79,"url":158,"hash":159,"mime":82,"name":160,"path":15,"size":161,"width":39,"height":162,"sizeInBytes":163,"provider_metadata":164},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Fsmall_zapier_hero_debe7969e3.jpg","small_zapier_hero_debe7969e3","small_zapier-hero.jpg",27.53,279,27534,{"public_id":159,"resource_type":33},{"ext":79,"url":166,"hash":167,"mime":82,"name":168,"path":15,"size":169,"width":47,"height":170,"sizeInBytes":171,"provider_metadata":172},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Fmedium_zapier_hero_debe7969e3.jpg","medium_zapier_hero_debe7969e3","medium_zapier-hero.jpg",49.82,419,49819,{"public_id":167,"resource_type":33},{"ext":79,"url":174,"hash":175,"mime":82,"name":176,"path":15,"size":177,"width":55,"height":178,"sizeInBytes":179,"provider_metadata":180},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Fthumbnail_zapier_hero_debe7969e3.jpg","thumbnail_zapier_hero_debe7969e3","thumbnail_zapier-hero.jpg",8.9,136,8902,{"public_id":175,"resource_type":33},"zapier_hero_debe7969e3",163.44,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Fzapier_hero_debe7969e3.jpg",{"public_id":181,"resource_type":33},"2026-06-26T14:02:46.779Z","nstarlq33jumiliqaadgdr8z","2026-06-26T14:02:46.780Z",{"id":128,"Name":189,"createdAt":190,"updatedAt":191,"publishedAt":192,"documentId":193,"Image":194},"Gem","2023-08-25T14:44:02.325Z","2026-04-03T14:53:07.377Z","2023-08-25T14:44:05.581Z","rs8ltnu1mkqi6j2hvepdj8ym",{"id":195,"name":196,"alternativeText":15,"caption":15,"width":197,"height":198,"formats":199,"hash":232,"ext":79,"mime":82,"size":233,"url":234,"previewUrl":15,"provider":61,"provider_metadata":235,"createdAt":236,"updatedAt":236,"documentId":237,"publishedAt":65,"focalPoint":15},732,"me2026.jpg",2288,1978,{"large":200,"small":208,"medium":216,"thumbnail":224},{"ext":79,"url":201,"hash":202,"mime":82,"name":203,"path":15,"size":204,"width":30,"height":205,"sizeInBytes":206,"provider_metadata":207},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Flarge_me2026_022d4321e3.jpg","large_me2026_022d4321e3","large_me2026.jpg",170.04,865,170040,{"public_id":202,"resource_type":33},{"ext":79,"url":209,"hash":210,"mime":82,"name":211,"path":15,"size":212,"width":39,"height":213,"sizeInBytes":214,"provider_metadata":215},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fsmall_me2026_022d4321e3.jpg","small_me2026_022d4321e3","small_me2026.jpg",43.94,432,43943,{"public_id":210,"resource_type":33},{"ext":79,"url":217,"hash":218,"mime":82,"name":219,"path":15,"size":220,"width":47,"height":221,"sizeInBytes":222,"provider_metadata":223},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fmedium_me2026_022d4321e3.jpg","medium_me2026_022d4321e3","medium_me2026.jpg",95.7,648,95701,{"public_id":218,"resource_type":33},{"ext":79,"url":225,"hash":226,"mime":82,"name":227,"path":15,"size":228,"width":229,"height":103,"sizeInBytes":230,"provider_metadata":231},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fthumbnail_me2026_022d4321e3.jpg","thumbnail_me2026_022d4321e3","thumbnail_me2026.jpg",6.75,181,6747,{"public_id":226,"resource_type":33},"me2026_022d4321e3",732.7,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fme2026_022d4321e3.jpg",{"public_id":232,"resource_type":33},"2026-04-03T14:53:02.980Z","fzyymo1uivslt1rep9c83edj",{"id":239,"Title":240,"Content":241,"Description":242,"Category":10,"slug":243,"createdAt":244,"updatedAt":245,"publishedAt":246,"readTime":67,"documentId":247,"Image":248,"author":294},103,"The work you don't see (and why it makes Chat Thing better)","Most of our blog posts are about shiny new things you can click on. This one's a bit different.. it's about the stuff happening quietly in the background that you'll never actually see. Stick with me though, because it matters more than you'd think.\n\nThis month we rebuilt the engine room of Chat Thing. Not the bit you log into, but the part doing all the heavy lifting behind the scenes.. crawling your website, syncing your content from Notion, Google Drive and the rest, generating your analytics, sending your emails, running your agents' tasks. All of that runs on a separate system, and we tore it down and rebuilt it from scratch.\n\nI know, \"we rebuilt some backend plumbing\" isn't exactly a thrilling headline! But here's what it actually means for you.\n\n## Faster, in the way that counts\n\nThe honest truth is that the old system was built on different foundations to the rest of Chat Thing. It worked fine, but it meant our team had to juggle two completely different ways of doing things every time we wanted to improve anything back there.\n\nNow it all speaks the same language. Which means **we can ship improvements to crawling, syncing and analytics far quicker than before**. When you're waiting on us to make something better, that speed is the difference between \"next week\" and \"next month\".\n\n## Safer with your data\n\nThis is the one I care most about, and it's worth a minute of your time.\n\nEvery modern app is built on top of hundreds of little bits of code written by other people. It's how software works, nobody builds everything from scratch. But every one of those bits is something you're trusting, and occasionally one of them gets tampered with by someone with bad intentions. It's called a supply chain attack, and it's one of the biggest security risks going right now.\n\nSo while we were in there, we did two things. We **cut the amount of third party code this system relies on by nearly 40%** (fewer moving parts, fewer things that can go wrong). And we turned on a much stricter set of rules for the code we do use.. including a deliberate cooling off period so we never automatically pull in brand new code before the wider security community has had a chance to vet it.\n\nIn plain English: there are now fewer doors, and the ones that remain have much better locks. Your data, and your customers' data, sits behind them.\n\n## More reliable, full stop\n\nFewer moving parts means fewer things that can break at 2am. We also did the whole switch over carefully, running the old and new systems side by side and checking they behaved identically before flipping the switch, with a one button rollback the whole time. No drama, no downtime, nothing for you to do.\n\nAnyway! Your agents are crawling, syncing and replying exactly as they were before. Nothing's changed on your end. But the thing underneath is now faster for us to improve, leaner, and a good bit harder to attack.\n\nThe unglamorous work is usually the work that keeps everything else standing up.. and we're more than happy to keep doing it. :)","This month we rebuilt the engine room of Chat Thing. Not the bit you log into, but the part doing all the heavy lifting behind the scenes.. crawling your website, syncing your content from Notion, Google Drive and the rest, generating your analytics, sending your emails, running your agents' tasks. All of that runs on a separate system, and we tore it down and rebuilt it from scratch.","the-work-you-dont-see-and-why-it-makes-chat-thing-better","2026-06-01T08:05:42.689Z","2026-06-12T15:26:29.019Z","2026-06-12T15:26:29.112Z","ottju213uhpizul4j9ov16cd",{"id":249,"name":250,"alternativeText":15,"caption":15,"width":251,"height":252,"formats":253,"hash":287,"ext":255,"mime":258,"size":288,"url":289,"previewUrl":15,"provider":61,"provider_metadata":290,"createdAt":291,"updatedAt":291,"documentId":292,"publishedAt":293,"focalPoint":15},842,"og-A-engine-room.png",1536,1024,{"large":254,"small":264,"medium":272,"thumbnail":279},{"ext":255,"url":256,"hash":257,"mime":258,"name":259,"path":15,"size":260,"width":30,"height":261,"sizeInBytes":262,"provider_metadata":263},".png","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301027\u002Flarge_og_A_engine_room_b535f0b904.png","large_og_A_engine_room_b535f0b904","image\u002Fpng","large_og-A-engine-room.png",793.21,667,793211,{"public_id":257,"resource_type":33},{"ext":255,"url":265,"hash":266,"mime":258,"name":267,"path":15,"size":268,"width":39,"height":269,"sizeInBytes":270,"provider_metadata":271},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301027\u002Fsmall_og_A_engine_room_b535f0b904.png","small_og_A_engine_room_b535f0b904","small_og-A-engine-room.png",215.42,333,215417,{"public_id":266,"resource_type":33},{"ext":255,"url":273,"hash":274,"mime":258,"name":275,"path":15,"size":276,"width":47,"height":39,"sizeInBytes":277,"provider_metadata":278},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301027\u002Fmedium_og_A_engine_room_b535f0b904.png","medium_og_A_engine_room_b535f0b904","medium_og-A-engine-room.png",459.6,459595,{"public_id":274,"resource_type":33},{"ext":255,"url":280,"hash":281,"mime":258,"name":282,"path":15,"size":283,"width":284,"height":103,"sizeInBytes":285,"provider_metadata":286},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301026\u002Fthumbnail_og_A_engine_room_b535f0b904.png","thumbnail_og_A_engine_room_b535f0b904","thumbnail_og-A-engine-room.png",55.34,234,55340,{"public_id":281,"resource_type":33},"og_A_engine_room_b535f0b904",492.28,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301027\u002Fog_A_engine_room_b535f0b904.png",{"public_id":287,"resource_type":33},"2026-06-01T08:03:47.764Z","jz5144ymp02o6vm6kqkn6fv1","2026-06-01T08:03:47.765Z",{"id":295,"Name":296,"createdAt":297,"updatedAt":298,"publishedAt":299,"documentId":300,"Image":301},11,"Chris","2024-09-26T14:45:01.162Z","2026-05-19T11:51:46.202Z","2026-05-19T11:51:46.263Z","lm3bpo0a4f8dlhl99y0bztzn",{"id":302,"name":303,"alternativeText":15,"caption":15,"width":304,"height":304,"formats":305,"hash":320,"ext":255,"mime":258,"size":321,"url":322,"previewUrl":15,"provider":61,"provider_metadata":323,"createdAt":324,"updatedAt":324,"documentId":325,"publishedAt":324,"focalPoint":15},841,"avatar.png",512,{"small":306,"thumbnail":313},{"ext":255,"url":307,"hash":308,"mime":258,"name":309,"path":15,"size":310,"width":39,"height":39,"sizeInBytes":311,"provider_metadata":312},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1779191498\u002Fsmall_avatar_d040acbf49.png","small_avatar_d040acbf49","small_avatar.png",243.02,243024,{"public_id":308,"resource_type":33},{"ext":255,"url":314,"hash":315,"mime":258,"name":316,"path":15,"size":317,"width":103,"height":103,"sizeInBytes":318,"provider_metadata":319},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1779191498\u002Fthumbnail_avatar_d040acbf49.png","thumbnail_avatar_d040acbf49","thumbnail_avatar.png",33.15,33147,{"public_id":315,"resource_type":33},"avatar_d040acbf49",66.53,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1779191498\u002Favatar_d040acbf49.png",{"public_id":320,"resource_type":33},"2026-05-19T11:51:38.933Z","gg7jrmstvpwjzszr0gtzrhnk",{"id":327,"Title":328,"Content":329,"Description":330,"Category":10,"slug":331,"createdAt":332,"updatedAt":333,"publishedAt":334,"readTime":335,"documentId":336,"Image":337,"author":380},58,"Lead Capture is live: meet your visitors before the first message","Every chat on your website starts the same way.\n\nA stranger arrives. They ask their question. Your agent answers. They leave.\n\nYou never find out who they were. They might have been your ideal customer. They might have been ready to buy. You will never know, because nothing asked.\n\nThat changes today.\n\n![The visitor-facing pre-chat form rendered on a bot page, with intro copy above the fields](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1777051094\u002Fdocs\u002Fprechat-form-visitor.png)\n\n### Meet your visitors before the first message\n\nLead Capture shows a short form to visitors before the chat opens. They fill in their name and email, or whatever your team actually needs to know, and then the conversation starts.\n\nBy the time they send their first message, you already know who they are.\n\n{% youtube id=\"ygNJiEvskZ4\" \u002F%}\n\n### Your team knows who called\n\nEvery form submission is saved to the conversation. Open any chat in Chat Thing and the visitor's details are right there at the top, before the first message.\n\nIf you want those details in your CRM, your inbox, or your team's Slack channel, you can connect that too. It is optional, but it means your team can follow up the next morning knowing exactly who they spoke to, what they asked, and what they came in for.\n\n### Ask for what you actually need\n\nThe default form asks for a name and an email. That is usually enough.\n\nBut if your team needs more, the company, the product they are asking about, a callback date, you can add those fields too. Drag to reorder. Mark the ones that matter as required.\n\nThere is also a short intro message you can put above the form. Use it to explain what the chat is for, set the right expectation, or just make people feel welcome before they fill anything in.\n\n![The \"Require a pre-chat form\" toggle and intro copy field in the web channel settings](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1777051081\u002Fdocs\u002Fprechat-form-toggle.png)\n\n### Why asking up front works\n\nMost teams try to capture emails at the end of a chat. A popup. A nudge. A \"before you go\" moment.\n\nThe conversion on those is brutal. The visitor got their answer and they are already on their way out.\n\nAsking at the start works because the visitor is already here. They came to get help. Filling in a short form is not friction, it is an introduction. And when they do it, the whole conversation that follows is warmer, more personal, and easier to follow up on.\n\n### Where this makes the biggest difference\n\nIf you sell anything with a sales process, demos, pricing questions, onboarding, Lead Capture means your team goes into every follow-up with context instead of a cold email address.\n\nIf you run a B2B site, knowing the company before the chat starts is the difference between a useful conversation and a polite one.\n\nIf you do lead generation, this replaces the popup form entirely. Same details. Better experience. And the visitor gets their questions answered on the way in.\n\n### The honest caveat\n\nLead Capture is on the web channel for now. It does not work on WhatsApp, Slack, or Discord, those channels do not have a natural place for a form before the conversation starts. We will think about how this could work on other channels in the future.\n\n### Privacy, kept simple\n\nVisitors see the form before they share anything. Required fields are marked. The intro copy is yours to write, including any consent line your jurisdiction needs. Their details stay in your Chat Thing account and only go to the tools you choose to connect.\n\n### Getting started\n\nLive today on Pro and Business plans.\n\nGo to your agent, open Channels, find the web channel settings, and turn on \"Require a pre-chat form.\" Pick your fields. Save. The next visitor who opens your chat will see it.","Lead Capture is a native pre-chat form on the web channel. Visitors fill it in, the chat opens, and their answers flow into your systems via webhook so your assistant knows who it is talking to from message one.","launch-week-05-lead-capture","2026-05-01T13:34:00.052Z","2026-05-15T09:40:45.108Z","2026-05-08T07:54:14.803Z",3,"hztpimum2ubw64jvkf1s6pzn",{"id":338,"name":339,"alternativeText":340,"caption":341,"width":342,"height":343,"formats":344,"hash":374,"ext":255,"mime":258,"size":375,"url":376,"previewUrl":15,"provider":61,"provider_metadata":377,"createdAt":378,"updatedAt":378,"documentId":379,"publishedAt":65,"focalPoint":15},838,"day-05-lead-capture-feature-card-v3-1920x1080","Lead Capture — Day 05","",1920,1080,{"large":345,"small":353,"medium":360,"thumbnail":367},{"ext":255,"url":346,"hash":347,"mime":258,"name":348,"path":15,"size":349,"width":30,"height":350,"sizeInBytes":351,"provider_metadata":352},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Flarge_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png","large_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2","large_day-05-lead-capture-feature-card-v3-1920x1080",368.13,563,368134,{"public_id":347,"resource_type":33},{"ext":255,"url":354,"hash":355,"mime":258,"name":356,"path":15,"size":357,"width":39,"height":40,"sizeInBytes":358,"provider_metadata":359},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Fsmall_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png","small_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2","small_day-05-lead-capture-feature-card-v3-1920x1080",103.14,103137,{"public_id":355,"resource_type":33},{"ext":255,"url":361,"hash":362,"mime":258,"name":363,"path":15,"size":364,"width":47,"height":48,"sizeInBytes":365,"provider_metadata":366},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Fmedium_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png","medium_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2","medium_day-05-lead-capture-feature-card-v3-1920x1080",215.41,215406,{"public_id":362,"resource_type":33},{"ext":255,"url":368,"hash":369,"mime":258,"name":370,"path":15,"size":371,"width":55,"height":56,"sizeInBytes":372,"provider_metadata":373},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Fthumbnail_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png","thumbnail_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2","thumbnail_day-05-lead-capture-feature-card-v3-1920x1080",33.65,33650,{"public_id":369,"resource_type":33},"day_05_lead_capture_feature_card_v3_1920x1080_791009ded2",201.83,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Fday_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png",{"public_id":374,"resource_type":33},"2026-05-08T08:24:39.310Z","kvyyazu3r6xxzw6qgrbu6c8m",{"id":381,"Name":382,"createdAt":383,"updatedAt":384,"publishedAt":385,"documentId":386,"Image":387},5,"Ella","2025-09-16T11:48:50.521Z","2025-09-16T12:07:31.210Z","2025-09-16T12:07:31.205Z","g8rg6x370xgt055caa9e1irh",{"id":388,"name":389,"alternativeText":15,"caption":15,"width":390,"height":391,"formats":392,"hash":423,"ext":394,"mime":82,"size":424,"url":425,"previewUrl":15,"provider":61,"provider_metadata":426,"createdAt":427,"updatedAt":427,"documentId":428,"publishedAt":65,"focalPoint":15},681,"IMG_5631.JPG",3648,5472,{"large":393,"small":401,"medium":408,"thumbnail":415},{"ext":394,"url":395,"hash":396,"mime":82,"name":397,"path":15,"size":398,"width":261,"height":30,"sizeInBytes":399,"provider_metadata":400},".JPG","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024414\u002Flarge_IMG_5631_d9b99d485a.jpg","large_IMG_5631_d9b99d485a","large_IMG_5631.JPG",54.45,54447,{"public_id":396,"resource_type":33},{"ext":394,"url":402,"hash":403,"mime":82,"name":404,"path":15,"size":405,"width":269,"height":39,"sizeInBytes":406,"provider_metadata":407},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024414\u002Fsmall_IMG_5631_d9b99d485a.jpg","small_IMG_5631_d9b99d485a","small_IMG_5631.JPG",19.71,19714,{"public_id":403,"resource_type":33},{"ext":394,"url":409,"hash":410,"mime":82,"name":411,"path":15,"size":412,"width":39,"height":47,"sizeInBytes":413,"provider_metadata":414},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024414\u002Fmedium_IMG_5631_d9b99d485a.jpg","medium_IMG_5631_d9b99d485a","medium_IMG_5631.JPG",35.5,35499,{"public_id":410,"resource_type":33},{"ext":394,"url":416,"hash":417,"mime":82,"name":418,"path":15,"size":419,"width":420,"height":103,"sizeInBytes":421,"provider_metadata":422},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024414\u002Fthumbnail_IMG_5631_d9b99d485a.jpg","thumbnail_IMG_5631_d9b99d485a","thumbnail_IMG_5631.JPG",4.16,104,4156,{"public_id":417,"resource_type":33},"IMG_5631_d9b99d485a",1769.34,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024415\u002FIMG_5631_d9b99d485a.jpg",{"public_id":423,"resource_type":33},"2025-09-16T12:06:55.571Z","of6gbjbn038al5hum1gsxvjc",{"pagination":430},{"page":128,"pageSize":335,"pageCount":431,"total":432},9,26,{"prev":434,"next":444},{"id":435,"Title":436,"Content":437,"Description":438,"Category":10,"slug":439,"createdAt":440,"updatedAt":441,"publishedAt":442,"readTime":15,"documentId":443},10," Launch Week: Day 1 - Zapier Power-up","The Zapier AI Action power-up will allow your bot to use the thousands of services on Zapier during conversations. This will open up all sorts of new use cases for your bots, and we can't wait to see what you'll build!\n\n## Welcome to Power-Ups Launch Week!\nWe're kicking off an electrifying week here at Chat Thing with something we've all eagerly anticipated. Today marks the beginning of our Power-Ups Launch Week. Today, we are announcing our Zapier AI Action power-up, but before we dive deeper into that, let's give you an overview of Power-ups themselves!\n\n## What's a Power-up?\nPower-ups allow your bots to perform actions using other services and tools on the user's behalf. Before power-ups, Chat Thing bots could only perform question-and-answer tasks, but with power-ups, they can do so much more.\n\nThink of bots that, during a chat, can look things up with a Google search, collect data and save it to a database, or even send emails.\n\nIf you know of OpenAI's function calling or tools, think of this as our implementation, but with the added advantage of requiring no code to set up and configure these integrations (Well, in most cases).\n\nThis launch week, we are releasing our initial set of power-ups, but this is just the beginning. We will continue to add to this library and make them more powerful.\n\n## Day 1: Zapier AI Action Power-up\nThe first power-up we are announcing is potentially one of the most powerful! Our Zapier AI Action power-up will allow your bot to use any of the thousands of services on the Zapier platform to perform tasks during conversations.\n\nTo give you an idea of what the Zapier Power-up can do and how to set it up, we've made the video below. If reading's more your style, feel free to read on.\n\n{% youtube id=\"-Wqp02r7wf8\" \u002F%}\n\nIn case you haven't heard of Zapier AI Actions, you can read more about them [here](https:\u002F\u002Factions.zapier.com\u002Fdocs\u002Fguides\u002Fgetting-started\u002Fintro), but essentially it's a new way of interacting with the Zapier platform, designed specifically for AI bots.\n\nUsing the Zapier actions in Chat Thing is as easy as setting up the actions you want on Zapier like below:\n\n![Xnapper-2024-04-05-20.38.55.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1712346175\u002FXnapper_2024_04_05_20_38_55_f8fcea72fe.png)\n\nand then add them to Chat Thing as a power-up where you can configure their settings, and adjust how your bot uses them:\n\n![Xnapper-2024-04-05-20.37.40.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1712346175\u002FXnapper_2024_04_05_20_37_40_037621e330.png)\n\n### Example use-cases\n- Customer Support Automation: Imagine a bot that not only answers FAQs but also schedules appointments directly in your Google Calendar or updates a ticket in Zendesk without any manual intervention.\n- Lead Generation and Follow-up: Your bot can now capture leads through chat, add them to your Mailchimp for immediate follow-up, or enter their details into a CRM like Salesforce, all in real-time.\n- Feedback Collection and Processing: Collect feedback during a chat, and have your bot automatically categorize and save it to a tool like Google Sheets or send it to a specific Slack channel for immediate action.\n\n## Getting started\nBefore you get started with the Zapier AI action, we recommend you take a look at our general Power-ups documentation here: [Power-up basics](\u002Fdocs\u002Fpower-up-basics&previews=true).\n\nOnce you are happy with the basics of Power-ups, take a look at our dedicated Zapier Power-up docs here: [Zapier Power-up](\u002Fdocs\u002Fzapier-power-up?previews=true), where you will find a step-by-step guide.\n\n## Up next!\nI can't believe we are only on day one of our first launch week! There's still so much more to come! Join us again tomorrow when we announce a couple of new power-ups that will give your bot users new ways to get in contact. \n","Zapier AI Actions - Launch Week 01","launch-week-01-zapier-ai-actions","2024-04-05T12:31:28.319Z","2024-06-19T16:02:24.115Z","2024-04-22T09:39:18.318Z","ib0e0b1io8o5fa2aujrp8yhb",{"id":295,"Title":445,"Content":446,"Description":447,"Category":10,"slug":448,"createdAt":449,"updatedAt":450,"publishedAt":451,"readTime":15,"documentId":452},"Launch Week: Day 2 - Notion Power-ups","**Welcome back to Power-Ups Launch Week at Chat Thing! Following our thrilling kickoff with the Zapier AI Action Power-up, we're excited to dive into Day 2 with a bang. Today, we're unveiling our suite of Notion Power-ups, designed to revolutionise how your bots interact with your Notion workspace.**\n\nBefore we get into day 2, in case you missed the previous day, here's the link:\n- Day 1: [Zapier Power-up](\u002Fblog\u002Flaunch-week-01-zapier-ai-actions?previews=true)\n\n## Day 2: Notion Power-ups\nNotion Power-ups empower your bots to interact with your Notion workspace in ways you've always imagined but previously were not possible.\n\nProbably the easiest way to get a feel for what the Notion power-ups can do, will be to watch our announcement video below:\n\n{% youtube  id=\"mZpcY_Dpr7Q\" \u002F%}\n\nWe've had the Notion data source since the beginning of Chat Thing, but with the set of Notion power-ups we are announcing today, we are providing you another way to connect your bots with your Notion workspace, and for the first time ever, your bots will even be able to save and modify content in your workspace!\n\nToday, we've not got one, but 5 Notion power-ups to reveal, and you'll be able to mix and match them in your bots to do all kinds of things!\n\n![Xnapper-2024-04-06-06.46.07.webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1712382561\u002FXnapper_2024_04_06_06_46_07_1a5e714eb1.webp)\n\n### The Five Notion Power-ups Unveiled\nLet's explore the five distinct Notion Power-ups we're launching today:\n\n- **Save to Notion Database**: Direct your bot to save or update items within a Notion database you specify. We are so excited for all the possibilities this power-up enables.\n\n- **Query a Notion Database**: Equip your bot with the ability to search through a chosen database, applying filters to find exactly what you need, such as items marked as done.\n\n- **Read a Notion Page**: This power-up allows your bot to read the contents of any Notion page instantly, providing you with the latest information, right when you need it.\n\n- **Search for a Notion Page**: Need to find a specific page? Your bot can now return a list of pages matching your search criteria, saving you the hassle of manual searching.\n\n- **Search for a Notion Database**: Similarly, this power-up enables your bot to find and list databases by title, making it easier to navigate and manage your Notion workspace.\n\nEach power-up has its own settings that allow you to adjust how the bot interacts with it. Below is an example of the save to database power-up where you can select the Notion database you want to work with, and then configure how the bot will use its fields.\n\n![Xnapper-2024-04-06-07.29.32.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1712385109\u002FXnapper_2024_04_06_07_29_32_27825ec9fd.png)\n\n### Example use-cases\nHere's a few basic examples of bots you could make using our Notion power-ups:\n\n* **Feature request bot** - Allow your users to suggest feature requests for your app via Chat Thing. The bot can save the suggestions into a dedicated feature requests Notion database.\n* **Project management buddy** - Give your bot access to your Notion tasks database so you can ask complex questions about tasks. Eg. \"How many tasks does Chris currently have in progress?\", \"Mark all Chris's tasks as done.\"\n* **Meal tracker bot** - Tell your bot what you have eaten, let it estimate calories and macros and then save the result to your meal tracker database.\n\nObviously that's just scratching the surface and we can't wait to see what the Notion community builds!\n\n## Getting started\nBefore you get started with the Notion power-ups, we recommend you take a look at our general Power-ups documentation here: [Power-up basics](\u002Fdocs\u002Fpower-up-basics&previews=true).\n\nOnce you are happy with the basics of Power-ups, take a look at our dedicated Notion Power-up docs here: [Notion Power-ups](\u002Fdocs\u002Fnotion-power-ups?previews=true), where you will find a step-by-step guide.\n\n## Up next!\nStay tuned for tomorrow's feature reveal! We'll introduce another power-up that will further enhance your bots' abilities to engage with and provide value to your users. ","Notion Power-ups - Launch Week 01","notion-power-ups-launch-week-01-day-2","2024-04-05T19:57:27.472Z","2024-04-23T08:14:52.068Z","2024-04-23T08:14:52.056Z","ts64om163qv441zu0y8qp4oi"]