[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog.post.multilingual-your-agent-speaks-50-languages":3,"blog.related.multilingual-your-agent-speaks-50-languages":140,"blog.adjacent.multilingual-your-agent-speaks-50-languages":402},{"data":4,"meta":137},[5],{"id":6,"Title":7,"Content":8,"Description":9,"Category":10,"slug":11,"createdAt":12,"updatedAt":13,"publishedAt":14,"readTime":15,"documentId":16,"Image":17,"author":70,"Seo":122},46,"Multilingual: Your Agent Speaks 50+ Languages","# Your Agent Speaks 50+ Languages (Even If You Don't)\n\nDid you know your Chat Thing agent can respond in whatever language your users message in?\n\nYou don't need to do anything special. No translation settings. No language packs. It just works.\n\n## How it works\n\nThe AI models powering your agent (GPT-4, Claude, etc.) are trained on text from all over the world. When someone messages in French, your agent responds in French. Spanish? Spanish. Japanese? Yep.\n\nEven if your data sources are all in English, your agent can translate its answers into the user's language on the fly.\n\n## Why this matters\n\n- Instant global support without hiring multilingual staff\n- Better user experience for non-English speakers\n- No extra setup required\n\n## Pro tip\n\nIf you want to force a specific language, add it to your system prompt: \"Always respond in English, regardless of the language the user writes in.\"\n\nOtherwise, let your agent be multilingual. Your international users will thank you.\n\n## Change the UI language too\n\nYour agent can also display its interface in different languages. In your [web channel settings](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fweb-channel?utm_source=blog&utm_medium=content&utm_campaign=multilingual), you can change the UI language - so buttons, placeholders, and system messages all appear in your users' preferred language.\n\nCombine this with the agent's natural multilingual responses and you've got a fully localised experience.","Your Chat Thing agent can respond in any language your users message in. No setup required - it just works.","blog","multilingual-your-agent-speaks-50-languages","2026-03-27T15:06:10.451Z","2026-04-06T17:00:38.544Z","2026-04-06T17:00:38.536Z",null,"ttguielj34ew08tommjgay4u",{"id":18,"name":19,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":22,"hash":62,"ext":24,"mime":27,"size":63,"url":64,"previewUrl":15,"provider":65,"provider_metadata":66,"createdAt":67,"updatedAt":67,"documentId":68,"publishedAt":69,"focalPoint":15},729,"multilingual-hero.jpg",2048,1143,{"large":23,"small":35,"medium":44,"thumbnail":53},{"ext":24,"url":25,"hash":26,"mime":27,"name":28,"path":15,"size":29,"width":30,"height":31,"sizeInBytes":32,"provider_metadata":33},".jpg","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1774623949\u002Flarge_multilingual_hero_1ad9b22bb7.jpg","large_multilingual_hero_1ad9b22bb7","image\u002Fjpeg","large_multilingual-hero.jpg",84.94,1000,558,84939,{"public_id":26,"resource_type":34},"image",{"ext":24,"url":36,"hash":37,"mime":27,"name":38,"path":15,"size":39,"width":40,"height":41,"sizeInBytes":42,"provider_metadata":43},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1774623949\u002Fsmall_multilingual_hero_1ad9b22bb7.jpg","small_multilingual_hero_1ad9b22bb7","small_multilingual-hero.jpg",31.99,500,279,31990,{"public_id":37,"resource_type":34},{"ext":24,"url":45,"hash":46,"mime":27,"name":47,"path":15,"size":48,"width":49,"height":50,"sizeInBytes":51,"provider_metadata":52},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1774623949\u002Fmedium_multilingual_hero_1ad9b22bb7.jpg","medium_multilingual_hero_1ad9b22bb7","medium_multilingual-hero.jpg",57.43,750,419,57427,{"public_id":46,"resource_type":34},{"ext":24,"url":54,"hash":55,"mime":27,"name":56,"path":15,"size":57,"width":58,"height":59,"sizeInBytes":60,"provider_metadata":61},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1774623949\u002Fthumbnail_multilingual_hero_1ad9b22bb7.jpg","thumbnail_multilingual_hero_1ad9b22bb7","thumbnail_multilingual-hero.jpg",8.9,245,136,8899,{"public_id":55,"resource_type":34},"multilingual_hero_1ad9b22bb7",173.77,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1774623949\u002Fmultilingual_hero_1ad9b22bb7.jpg","cloudinary",{"public_id":62,"resource_type":34},"2026-03-27T15:05:50.153Z","k3szpmgdzjjmdye03ybh1gdv","2026-05-15T15:25:35.762Z",{"id":71,"Name":72,"createdAt":73,"updatedAt":74,"publishedAt":75,"documentId":76,"Image":77},1,"Gem","2023-08-25T14:44:02.325Z","2026-04-03T14:53:07.377Z","2023-08-25T14:44:05.581Z","rs8ltnu1mkqi6j2hvepdj8ym",{"id":78,"name":79,"alternativeText":15,"caption":15,"width":80,"height":81,"formats":82,"hash":116,"ext":24,"mime":27,"size":117,"url":118,"previewUrl":15,"provider":65,"provider_metadata":119,"createdAt":120,"updatedAt":120,"documentId":121,"publishedAt":69,"focalPoint":15},732,"me2026.jpg",2288,1978,{"large":83,"small":91,"medium":99,"thumbnail":107},{"ext":24,"url":84,"hash":85,"mime":27,"name":86,"path":15,"size":87,"width":30,"height":88,"sizeInBytes":89,"provider_metadata":90},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Flarge_me2026_022d4321e3.jpg","large_me2026_022d4321e3","large_me2026.jpg",170.04,865,170040,{"public_id":85,"resource_type":34},{"ext":24,"url":92,"hash":93,"mime":27,"name":94,"path":15,"size":95,"width":40,"height":96,"sizeInBytes":97,"provider_metadata":98},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fsmall_me2026_022d4321e3.jpg","small_me2026_022d4321e3","small_me2026.jpg",43.94,432,43943,{"public_id":93,"resource_type":34},{"ext":24,"url":100,"hash":101,"mime":27,"name":102,"path":15,"size":103,"width":49,"height":104,"sizeInBytes":105,"provider_metadata":106},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fmedium_me2026_022d4321e3.jpg","medium_me2026_022d4321e3","medium_me2026.jpg",95.7,648,95701,{"public_id":101,"resource_type":34},{"ext":24,"url":108,"hash":109,"mime":27,"name":110,"path":15,"size":111,"width":112,"height":113,"sizeInBytes":114,"provider_metadata":115},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fthumbnail_me2026_022d4321e3.jpg","thumbnail_me2026_022d4321e3","thumbnail_me2026.jpg",6.75,181,156,6747,{"public_id":109,"resource_type":34},"me2026_022d4321e3",732.7,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fme2026_022d4321e3.jpg",{"public_id":116,"resource_type":34},"2026-04-03T14:53:02.980Z","fzyymo1uivslt1rep9c83edj",{"id":123,"metaTitle":7,"metaDescription":124,"keywords":125,"metaRobots":15,"structuredData":15,"metaViewport":15,"canonicalURL":15,"metaImage":126},152,"Your Chat Thing agent can respond in any language your users message in. French, Spanish, Japanese - no setup required. It just works.","multilingual chatbot, ai translation, multi-language support, chat thing, international chatbot, language support",{"id":18,"name":19,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":127,"hash":62,"ext":24,"mime":27,"size":63,"url":64,"previewUrl":15,"provider":65,"provider_metadata":136,"createdAt":67,"updatedAt":67,"documentId":68,"publishedAt":69,"focalPoint":15},{"large":128,"small":130,"medium":132,"thumbnail":134},{"ext":24,"url":25,"hash":26,"mime":27,"name":28,"path":15,"size":29,"width":30,"height":31,"sizeInBytes":32,"provider_metadata":129},{"public_id":26,"resource_type":34},{"ext":24,"url":36,"hash":37,"mime":27,"name":38,"path":15,"size":39,"width":40,"height":41,"sizeInBytes":42,"provider_metadata":131},{"public_id":37,"resource_type":34},{"ext":24,"url":45,"hash":46,"mime":27,"name":47,"path":15,"size":48,"width":49,"height":50,"sizeInBytes":51,"provider_metadata":133},{"public_id":46,"resource_type":34},{"ext":24,"url":54,"hash":55,"mime":27,"name":56,"path":15,"size":57,"width":58,"height":59,"sizeInBytes":60,"provider_metadata":135},{"public_id":55,"resource_type":34},{"public_id":62,"resource_type":34},{"pagination":138},{"page":71,"pageSize":139,"pageCount":71,"total":71},25,{"data":141,"meta":398},[142,203,292],{"id":143,"Title":144,"Content":145,"Description":146,"Category":10,"slug":147,"createdAt":148,"updatedAt":149,"publishedAt":150,"readTime":151,"documentId":152,"Image":153,"author":191},115,"Connect Your AI Agent to 8,000+ Apps with Zapier","# Connect Your AI Agent to 8,000+ Apps with Zapier\n\nMost chatbots answer questions. Yours can book the meeting, update the CRM, post the Slack message, and send the follow-up, all in one conversation.\n\nThat's what the Zapier power-up unlocks. Your Chat Thing agent stops being a question-and-answer widget and starts doing the work your team would normally click through a dozen tabs to finish.\n\n> ⭐ **Available on paid plans.** The Zapier power-up is part of Chat Thing's paid tiers. Free plan users will need to upgrade to connect it.\n\n## What the Zapier power-up does\n\nThe Zapier power-up plugs your agent into Zapier, which connects to over 8,000 apps, including Google Calendar, Slack, Notion, HubSpot, Stripe, Mailchimp, Airtable, and thousands more.\n\nWhen a visitor asks your agent to do something, the agent picks the right Zapier action, fills in the details, and fires it. No code. No separate workflow builder. Your agent is the trigger.\n\n## What you can build: 5 starter ideas\n\n| Agent type | Someone says... | Your agent does... |\n| --- | --- | --- |\n| **Meeting scheduler** | \"Book a call with Sarah next Tuesday at 2pm\" | Creates a Google Calendar event and emails the invite |\n| **Lead capture** | \"I'd like a demo, here's my email\" | Adds the lead to your CRM or Google Sheet |\n| **Internal ops** | \"Post the release notes to #product-updates\" | Sends a formatted Slack message to the channel |\n| **Support triage** | \"Find the invoice for john@example.com\" | Searches Stripe and returns the link |\n| **Content publishing** | \"Add this topic to the content backlog\" | Creates a new row in an Airtable or Notion database |\n\nThose are starting points, not a ceiling. If Zapier connects to an app, your agent can probably do something useful with it.\n\n## One message. Three automations. Zero clicks.\n\nHere's what makes this different from traditional automation.\n\nTraditional automation is trigger-based: \"when X happens, do Y.\" Rigid. Pre-defined. You spend the weekend wiring Zaps and hoping you covered every path.\n\nWith the Zapier power-up, your agent decides which actions to fire based on what the visitor actually says. So a single sentence can trigger several actions in the right order.\n\nVisitor: *\"Schedule a follow-up with this customer in 3 days, add them to our VIP list, and ping me on Slack when it's done.\"*\n\nYour agent:\n\n1. Creates a Google Calendar event for 3 days from today.\n2. Adds the customer to the VIP tag in HubSpot.\n3. Posts a confirmation to your #sales channel.\n\nOne sentence in. Three actions out. The agent picked the right tools and the right order because it understood the intent, not just the trigger.\n\n## Setup in 4 steps\n\n1. In your Chat Thing dashboard, open your agent and go to the **Power-ups** tab.\n2. Add the **Zapier** power-up.\n3. Follow the in-app flow to connect your Zapier account and pick the actions you want your agent to use (Calendar, Slack, CRM, etc.).\n4. Give each action a short, specific description so the agent knows when to fire it. Save.\n\nOnce it's connected, chat to your agent like normal. If a request matches one of your enabled actions, the agent will use it.\n\n## Pair it with your other power-ups\n\nThe Zapier power-up gets more interesting when you chain it with the rest of your agent's toolkit.\n\n- **Web browsing + Zapier:** \"Search for the latest AI news and post the top three links to #research.\"\n- **Notion + Zapier:** \"Pull the Q2 roadmap from Notion and send a summary to the exec Slack channel.\"\n- **Human handoff + Zapier:** agent captures the lead, adds them to the CRM, then escalates the live conversation to a human.\n\nOne request. Multiple tools. Zero dashboards opened.\n\n## FAQ\n\n**Do I need a paid Zapier account?**\nYou'll need a Zapier account. Zapier's free tier covers light usage; higher volume or multi-step flows typically need a paid Zapier plan. Your Zapier usage is billed by Zapier, separate from your Chat Thing subscription.\n\n**How does my agent know when to use a Zapier action?**\nEach action has a description you write during setup. The agent uses that description, plus the context of the conversation, to decide when to fire it. Keep descriptions specific. \"Book a meeting on Sarah's calendar\" works better than \"do calendar stuff.\"\n\n**What happens if a Zap fails?**\nThe agent surfaces the error from Zapier and can retry or fall back depending on how you've configured the action. You can also check runs directly in your Zapier history.\n\n**Can I limit which actions the agent can trigger?**\nYes. Only the actions you explicitly enable for each agent are callable. Anything you haven't enabled is off-limits.\n\n**Does the agent need approval before firing an action?**\nYou can configure confirmation prompts in the power-up settings for anything high-stakes, so the agent asks the user (or you) before firing.\n\n## Ready to automate the boring parts?\n\nOpen your Chat Thing dashboard, head to the **Power-ups** tab on any agent, and add the Zapier integration. Pick three or four actions you'd use every day and let your agent take it from there.\n\n[**Start free and upgrade when you're ready →**](https:\u002F\u002Fchatthing.ai\u002Fpricing?utm_source=blog&utm_medium=content&utm_campaign=zapier)\n\n📚 [**Read the full guide in our documentation**](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fzapier-power-up?utm_source=blog&utm_medium=content&utm_campaign=zapier)\n","Connect your Chat Thing agent to 8,000+ apps with Zapier. Book meetings, update CRMs, post to Slack, all in one conversation.","zapier","2026-06-26T14:02:44.112Z","2026-06-26T14:06:16.115Z","2026-06-26T14:06:16.230Z",4,"p3yo44vkm6h1fan2xnhfz2t6",{"id":154,"name":155,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":156,"hash":184,"ext":24,"mime":27,"size":185,"url":186,"previewUrl":15,"provider":65,"provider_metadata":187,"createdAt":188,"updatedAt":188,"documentId":189,"publishedAt":190,"focalPoint":15},852,"zapier-hero.jpg",{"large":157,"small":164,"medium":171,"thumbnail":178},{"ext":24,"url":158,"hash":159,"mime":27,"name":160,"path":15,"size":161,"width":30,"height":31,"sizeInBytes":162,"provider_metadata":163},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Flarge_zapier_hero_debe7969e3.jpg","large_zapier_hero_debe7969e3","large_zapier-hero.jpg",72.84,72844,{"public_id":159,"resource_type":34},{"ext":24,"url":165,"hash":166,"mime":27,"name":167,"path":15,"size":168,"width":40,"height":41,"sizeInBytes":169,"provider_metadata":170},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Fsmall_zapier_hero_debe7969e3.jpg","small_zapier_hero_debe7969e3","small_zapier-hero.jpg",27.53,27534,{"public_id":166,"resource_type":34},{"ext":24,"url":172,"hash":173,"mime":27,"name":174,"path":15,"size":175,"width":49,"height":50,"sizeInBytes":176,"provider_metadata":177},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Fmedium_zapier_hero_debe7969e3.jpg","medium_zapier_hero_debe7969e3","medium_zapier-hero.jpg",49.82,49819,{"public_id":173,"resource_type":34},{"ext":24,"url":179,"hash":180,"mime":27,"name":181,"path":15,"size":57,"width":58,"height":59,"sizeInBytes":182,"provider_metadata":183},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Fthumbnail_zapier_hero_debe7969e3.jpg","thumbnail_zapier_hero_debe7969e3","thumbnail_zapier-hero.jpg",8902,{"public_id":180,"resource_type":34},"zapier_hero_debe7969e3",163.44,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1782482565\u002Fzapier_hero_debe7969e3.jpg",{"public_id":184,"resource_type":34},"2026-06-26T14:02:46.779Z","nstarlq33jumiliqaadgdr8z","2026-06-26T14:02:46.780Z",{"id":71,"Name":72,"createdAt":73,"updatedAt":74,"publishedAt":75,"documentId":76,"Image":192},{"id":78,"name":79,"alternativeText":15,"caption":15,"width":80,"height":81,"formats":193,"hash":116,"ext":24,"mime":27,"size":117,"url":118,"previewUrl":15,"provider":65,"provider_metadata":202,"createdAt":120,"updatedAt":120,"documentId":121,"publishedAt":69,"focalPoint":15},{"large":194,"small":196,"medium":198,"thumbnail":200},{"ext":24,"url":84,"hash":85,"mime":27,"name":86,"path":15,"size":87,"width":30,"height":88,"sizeInBytes":89,"provider_metadata":195},{"public_id":85,"resource_type":34},{"ext":24,"url":92,"hash":93,"mime":27,"name":94,"path":15,"size":95,"width":40,"height":96,"sizeInBytes":97,"provider_metadata":197},{"public_id":93,"resource_type":34},{"ext":24,"url":100,"hash":101,"mime":27,"name":102,"path":15,"size":103,"width":49,"height":104,"sizeInBytes":105,"provider_metadata":199},{"public_id":101,"resource_type":34},{"ext":24,"url":108,"hash":109,"mime":27,"name":110,"path":15,"size":111,"width":112,"height":113,"sizeInBytes":114,"provider_metadata":201},{"public_id":109,"resource_type":34},{"public_id":116,"resource_type":34},{"id":204,"Title":205,"Content":206,"Description":207,"Category":10,"slug":208,"createdAt":209,"updatedAt":210,"publishedAt":211,"readTime":212,"documentId":213,"Image":214,"author":260},103,"The work you don't see (and why it makes Chat Thing better)","Most of our blog posts are about shiny new things you can click on. This one's a bit different.. it's about the stuff happening quietly in the background that you'll never actually see. Stick with me though, because it matters more than you'd think.\n\nThis month we rebuilt the engine room of Chat Thing. Not the bit you log into, but the part doing all the heavy lifting behind the scenes.. crawling your website, syncing your content from Notion, Google Drive and the rest, generating your analytics, sending your emails, running your agents' tasks. All of that runs on a separate system, and we tore it down and rebuilt it from scratch.\n\nI know, \"we rebuilt some backend plumbing\" isn't exactly a thrilling headline! But here's what it actually means for you.\n\n## Faster, in the way that counts\n\nThe honest truth is that the old system was built on different foundations to the rest of Chat Thing. It worked fine, but it meant our team had to juggle two completely different ways of doing things every time we wanted to improve anything back there.\n\nNow it all speaks the same language. Which means **we can ship improvements to crawling, syncing and analytics far quicker than before**. When you're waiting on us to make something better, that speed is the difference between \"next week\" and \"next month\".\n\n## Safer with your data\n\nThis is the one I care most about, and it's worth a minute of your time.\n\nEvery modern app is built on top of hundreds of little bits of code written by other people. It's how software works, nobody builds everything from scratch. But every one of those bits is something you're trusting, and occasionally one of them gets tampered with by someone with bad intentions. It's called a supply chain attack, and it's one of the biggest security risks going right now.\n\nSo while we were in there, we did two things. We **cut the amount of third party code this system relies on by nearly 40%** (fewer moving parts, fewer things that can go wrong). And we turned on a much stricter set of rules for the code we do use.. including a deliberate cooling off period so we never automatically pull in brand new code before the wider security community has had a chance to vet it.\n\nIn plain English: there are now fewer doors, and the ones that remain have much better locks. Your data, and your customers' data, sits behind them.\n\n## More reliable, full stop\n\nFewer moving parts means fewer things that can break at 2am. We also did the whole switch over carefully, running the old and new systems side by side and checking they behaved identically before flipping the switch, with a one button rollback the whole time. No drama, no downtime, nothing for you to do.\n\nAnyway! Your agents are crawling, syncing and replying exactly as they were before. Nothing's changed on your end. But the thing underneath is now faster for us to improve, leaner, and a good bit harder to attack.\n\nThe unglamorous work is usually the work that keeps everything else standing up.. and we're more than happy to keep doing it. :)","This month we rebuilt the engine room of Chat Thing. Not the bit you log into, but the part doing all the heavy lifting behind the scenes.. crawling your website, syncing your content from Notion, Google Drive and the rest, generating your analytics, sending your emails, running your agents' tasks. All of that runs on a separate system, and we tore it down and rebuilt it from scratch.","the-work-you-dont-see-and-why-it-makes-chat-thing-better","2026-06-01T08:05:42.689Z","2026-06-12T15:26:29.019Z","2026-06-12T15:26:29.112Z",2,"ottju213uhpizul4j9ov16cd",{"id":215,"name":216,"alternativeText":15,"caption":15,"width":217,"height":218,"formats":219,"hash":253,"ext":221,"mime":224,"size":254,"url":255,"previewUrl":15,"provider":65,"provider_metadata":256,"createdAt":257,"updatedAt":257,"documentId":258,"publishedAt":259,"focalPoint":15},842,"og-A-engine-room.png",1536,1024,{"large":220,"small":230,"medium":238,"thumbnail":245},{"ext":221,"url":222,"hash":223,"mime":224,"name":225,"path":15,"size":226,"width":30,"height":227,"sizeInBytes":228,"provider_metadata":229},".png","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301027\u002Flarge_og_A_engine_room_b535f0b904.png","large_og_A_engine_room_b535f0b904","image\u002Fpng","large_og-A-engine-room.png",793.21,667,793211,{"public_id":223,"resource_type":34},{"ext":221,"url":231,"hash":232,"mime":224,"name":233,"path":15,"size":234,"width":40,"height":235,"sizeInBytes":236,"provider_metadata":237},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301027\u002Fsmall_og_A_engine_room_b535f0b904.png","small_og_A_engine_room_b535f0b904","small_og-A-engine-room.png",215.42,333,215417,{"public_id":232,"resource_type":34},{"ext":221,"url":239,"hash":240,"mime":224,"name":241,"path":15,"size":242,"width":49,"height":40,"sizeInBytes":243,"provider_metadata":244},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301027\u002Fmedium_og_A_engine_room_b535f0b904.png","medium_og_A_engine_room_b535f0b904","medium_og-A-engine-room.png",459.6,459595,{"public_id":240,"resource_type":34},{"ext":221,"url":246,"hash":247,"mime":224,"name":248,"path":15,"size":249,"width":250,"height":113,"sizeInBytes":251,"provider_metadata":252},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301026\u002Fthumbnail_og_A_engine_room_b535f0b904.png","thumbnail_og_A_engine_room_b535f0b904","thumbnail_og-A-engine-room.png",55.34,234,55340,{"public_id":247,"resource_type":34},"og_A_engine_room_b535f0b904",492.28,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1780301027\u002Fog_A_engine_room_b535f0b904.png",{"public_id":253,"resource_type":34},"2026-06-01T08:03:47.764Z","jz5144ymp02o6vm6kqkn6fv1","2026-06-01T08:03:47.765Z",{"id":261,"Name":262,"createdAt":263,"updatedAt":264,"publishedAt":265,"documentId":266,"Image":267},11,"Chris","2024-09-26T14:45:01.162Z","2026-05-19T11:51:46.202Z","2026-05-19T11:51:46.263Z","lm3bpo0a4f8dlhl99y0bztzn",{"id":268,"name":269,"alternativeText":15,"caption":15,"width":270,"height":270,"formats":271,"hash":286,"ext":221,"mime":224,"size":287,"url":288,"previewUrl":15,"provider":65,"provider_metadata":289,"createdAt":290,"updatedAt":290,"documentId":291,"publishedAt":290,"focalPoint":15},841,"avatar.png",512,{"small":272,"thumbnail":279},{"ext":221,"url":273,"hash":274,"mime":224,"name":275,"path":15,"size":276,"width":40,"height":40,"sizeInBytes":277,"provider_metadata":278},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1779191498\u002Fsmall_avatar_d040acbf49.png","small_avatar_d040acbf49","small_avatar.png",243.02,243024,{"public_id":274,"resource_type":34},{"ext":221,"url":280,"hash":281,"mime":224,"name":282,"path":15,"size":283,"width":113,"height":113,"sizeInBytes":284,"provider_metadata":285},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1779191498\u002Fthumbnail_avatar_d040acbf49.png","thumbnail_avatar_d040acbf49","thumbnail_avatar.png",33.15,33147,{"public_id":281,"resource_type":34},"avatar_d040acbf49",66.53,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1779191498\u002Favatar_d040acbf49.png",{"public_id":286,"resource_type":34},"2026-05-19T11:51:38.933Z","gg7jrmstvpwjzszr0gtzrhnk",{"id":293,"Title":294,"Content":295,"Description":296,"Category":10,"slug":297,"createdAt":298,"updatedAt":299,"publishedAt":300,"readTime":301,"documentId":302,"Image":303,"author":349},58,"Lead Capture is live: meet your visitors before the first message","Every chat on your website starts the same way.\n\nA stranger arrives. They ask their question. Your agent answers. They leave.\n\nYou never find out who they were. They might have been your ideal customer. They might have been ready to buy. You will never know, because nothing asked.\n\nThat changes today.\n\n![The visitor-facing pre-chat form rendered on a bot page, with intro copy above the fields](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1777051094\u002Fdocs\u002Fprechat-form-visitor.png)\n\n### Meet your visitors before the first message\n\nLead Capture shows a short form to visitors before the chat opens. They fill in their name and email, or whatever your team actually needs to know, and then the conversation starts.\n\nBy the time they send their first message, you already know who they are.\n\n{% youtube id=\"ygNJiEvskZ4\" \u002F%}\n\n### Your team knows who called\n\nEvery form submission is saved to the conversation. Open any chat in Chat Thing and the visitor's details are right there at the top, before the first message.\n\nIf you want those details in your CRM, your inbox, or your team's Slack channel, you can connect that too. It is optional, but it means your team can follow up the next morning knowing exactly who they spoke to, what they asked, and what they came in for.\n\n### Ask for what you actually need\n\nThe default form asks for a name and an email. That is usually enough.\n\nBut if your team needs more, the company, the product they are asking about, a callback date, you can add those fields too. Drag to reorder. Mark the ones that matter as required.\n\nThere is also a short intro message you can put above the form. Use it to explain what the chat is for, set the right expectation, or just make people feel welcome before they fill anything in.\n\n![The \"Require a pre-chat form\" toggle and intro copy field in the web channel settings](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1777051081\u002Fdocs\u002Fprechat-form-toggle.png)\n\n### Why asking up front works\n\nMost teams try to capture emails at the end of a chat. A popup. A nudge. A \"before you go\" moment.\n\nThe conversion on those is brutal. The visitor got their answer and they are already on their way out.\n\nAsking at the start works because the visitor is already here. They came to get help. Filling in a short form is not friction, it is an introduction. And when they do it, the whole conversation that follows is warmer, more personal, and easier to follow up on.\n\n### Where this makes the biggest difference\n\nIf you sell anything with a sales process, demos, pricing questions, onboarding, Lead Capture means your team goes into every follow-up with context instead of a cold email address.\n\nIf you run a B2B site, knowing the company before the chat starts is the difference between a useful conversation and a polite one.\n\nIf you do lead generation, this replaces the popup form entirely. Same details. Better experience. And the visitor gets their questions answered on the way in.\n\n### The honest caveat\n\nLead Capture is on the web channel for now. It does not work on WhatsApp, Slack, or Discord, those channels do not have a natural place for a form before the conversation starts. We will think about how this could work on other channels in the future.\n\n### Privacy, kept simple\n\nVisitors see the form before they share anything. Required fields are marked. The intro copy is yours to write, including any consent line your jurisdiction needs. Their details stay in your Chat Thing account and only go to the tools you choose to connect.\n\n### Getting started\n\nLive today on Pro and Business plans.\n\nGo to your agent, open Channels, find the web channel settings, and turn on \"Require a pre-chat form.\" Pick your fields. Save. The next visitor who opens your chat will see it.","Lead Capture is a native pre-chat form on the web channel. Visitors fill it in, the chat opens, and their answers flow into your systems via webhook so your assistant knows who it is talking to from message one.","launch-week-05-lead-capture","2026-05-01T13:34:00.052Z","2026-05-15T09:40:45.108Z","2026-05-08T07:54:14.803Z",3,"hztpimum2ubw64jvkf1s6pzn",{"id":304,"name":305,"alternativeText":306,"caption":307,"width":308,"height":309,"formats":310,"hash":343,"ext":221,"mime":224,"size":344,"url":345,"previewUrl":15,"provider":65,"provider_metadata":346,"createdAt":347,"updatedAt":347,"documentId":348,"publishedAt":69,"focalPoint":15},838,"day-05-lead-capture-feature-card-v3-1920x1080","Lead Capture — Day 05","",1920,1080,{"large":311,"small":319,"medium":327,"thumbnail":335},{"ext":221,"url":312,"hash":313,"mime":224,"name":314,"path":15,"size":315,"width":30,"height":316,"sizeInBytes":317,"provider_metadata":318},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Flarge_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png","large_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2","large_day-05-lead-capture-feature-card-v3-1920x1080",368.13,563,368134,{"public_id":313,"resource_type":34},{"ext":221,"url":320,"hash":321,"mime":224,"name":322,"path":15,"size":323,"width":40,"height":324,"sizeInBytes":325,"provider_metadata":326},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Fsmall_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png","small_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2","small_day-05-lead-capture-feature-card-v3-1920x1080",103.14,281,103137,{"public_id":321,"resource_type":34},{"ext":221,"url":328,"hash":329,"mime":224,"name":330,"path":15,"size":331,"width":49,"height":332,"sizeInBytes":333,"provider_metadata":334},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Fmedium_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png","medium_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2","medium_day-05-lead-capture-feature-card-v3-1920x1080",215.41,422,215406,{"public_id":329,"resource_type":34},{"ext":221,"url":336,"hash":337,"mime":224,"name":338,"path":15,"size":339,"width":58,"height":340,"sizeInBytes":341,"provider_metadata":342},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Fthumbnail_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png","thumbnail_day_05_lead_capture_feature_card_v3_1920x1080_791009ded2","thumbnail_day-05-lead-capture-feature-card-v3-1920x1080",33.65,138,33650,{"public_id":337,"resource_type":34},"day_05_lead_capture_feature_card_v3_1920x1080_791009ded2",201.83,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1778228678\u002Fday_05_lead_capture_feature_card_v3_1920x1080_791009ded2.png",{"public_id":343,"resource_type":34},"2026-05-08T08:24:39.310Z","kvyyazu3r6xxzw6qgrbu6c8m",{"id":350,"Name":351,"createdAt":352,"updatedAt":353,"publishedAt":354,"documentId":355,"Image":356},5,"Ella","2025-09-16T11:48:50.521Z","2025-09-16T12:07:31.210Z","2025-09-16T12:07:31.205Z","g8rg6x370xgt055caa9e1irh",{"id":357,"name":358,"alternativeText":15,"caption":15,"width":359,"height":360,"formats":361,"hash":392,"ext":363,"mime":27,"size":393,"url":394,"previewUrl":15,"provider":65,"provider_metadata":395,"createdAt":396,"updatedAt":396,"documentId":397,"publishedAt":69,"focalPoint":15},681,"IMG_5631.JPG",3648,5472,{"large":362,"small":370,"medium":377,"thumbnail":384},{"ext":363,"url":364,"hash":365,"mime":27,"name":366,"path":15,"size":367,"width":227,"height":30,"sizeInBytes":368,"provider_metadata":369},".JPG","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024414\u002Flarge_IMG_5631_d9b99d485a.jpg","large_IMG_5631_d9b99d485a","large_IMG_5631.JPG",54.45,54447,{"public_id":365,"resource_type":34},{"ext":363,"url":371,"hash":372,"mime":27,"name":373,"path":15,"size":374,"width":235,"height":40,"sizeInBytes":375,"provider_metadata":376},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024414\u002Fsmall_IMG_5631_d9b99d485a.jpg","small_IMG_5631_d9b99d485a","small_IMG_5631.JPG",19.71,19714,{"public_id":372,"resource_type":34},{"ext":363,"url":378,"hash":379,"mime":27,"name":380,"path":15,"size":381,"width":40,"height":49,"sizeInBytes":382,"provider_metadata":383},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024414\u002Fmedium_IMG_5631_d9b99d485a.jpg","medium_IMG_5631_d9b99d485a","medium_IMG_5631.JPG",35.5,35499,{"public_id":379,"resource_type":34},{"ext":363,"url":385,"hash":386,"mime":27,"name":387,"path":15,"size":388,"width":389,"height":113,"sizeInBytes":390,"provider_metadata":391},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024414\u002Fthumbnail_IMG_5631_d9b99d485a.jpg","thumbnail_IMG_5631_d9b99d485a","thumbnail_IMG_5631.JPG",4.16,104,4156,{"public_id":386,"resource_type":34},"IMG_5631_d9b99d485a",1769.34,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1758024415\u002FIMG_5631_d9b99d485a.jpg",{"public_id":392,"resource_type":34},"2025-09-16T12:06:55.571Z","of6gbjbn038al5hum1gsxvjc",{"pagination":399},{"page":71,"pageSize":301,"pageCount":400,"total":401},9,26,{"prev":403,"next":413},{"id":404,"Title":405,"Content":406,"Description":407,"Category":10,"slug":408,"createdAt":409,"updatedAt":410,"publishedAt":411,"readTime":15,"documentId":412},45,"HR Agent: The Internal Knowledge Agent Your Team Will Actually Use","# The HR Agent Your Team Will Actually Use\n\n\"What's our holiday policy?\" \"How do I request time off?\" \"Where's the expense form?\"\n\nThese questions get asked every week. Your HR team answers the same things over and over. Your employees can't find what they need in the company wiki.\n\nWhat if there was an agent that actually knew the answers?\n\n## Why internal knowledge agents work\n\nYour company already has the answers written down somewhere. Employee handbooks. Policy docs. Notion pages. The problem is nobody can find them.\n\nAn internal agent trained on your company docs gives employees instant answers. No searching. No waiting for HR. No outdated information.\n\n## How to build one\n\n1. Connect your company [Notion workspace](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fnotion-data-source?utm_source=blog&utm_medium=content&utm_campaign=hr-bot) or [files](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Ffile-data-source?utm_source=blog&utm_medium=content&utm_campaign=hr-bot)\n2. Add your employee handbook (PDF works too)\n3. Set the prompt to be helpful and point people to HR for sensitive topics\n4. Deploy to [Slack](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fslack-bot-channel?utm_source=blog&utm_medium=content&utm_campaign=hr-bot) so employees can ask from where they already work\n\nThat's your internal HR agent. Takes about 30 minutes to set up.\n\n## What it's good at\n\n- Holiday and leave policies\n- Expense and reimbursement processes\n- Benefits and perks information\n- Onboarding checklists\n- \"Where do I find X?\" questions\n- Company process and procedures\n\n## Keep it updated\n\nConnect your [Notion workspace](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fnotion-data-source?utm_source=blog&utm_medium=content&utm_campaign=hr-bot) and enable [auto-sync](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fwhat-is-a-data-source#automatic-syncing?utm_source=blog&utm_medium=content&utm_campaign=hr-bot). When HR updates a policy, your agent knows about it automatically.\n\n[Create a free account](https:\u002F\u002Fchatthing.ai\u002Fapp\u002Fauth\u002Fregister?utm_source=blog&utm_medium=content&utm_campaign=hr-bot) and build an internal agent your team will actually want to use.","Build an internal HR agent that answers employee questions instantly. No more searching through wikis or waiting for HR.","hr-agent-internal-knowledge-agent-your-team-will-use","2026-03-27T15:03:51.551Z","2026-04-06T16:40:18.623Z","2026-04-06T16:40:18.615Z","qeb5axf8k2n0s665cbyqt1ql",{"id":414,"Title":415,"Content":416,"Description":417,"Category":10,"slug":418,"createdAt":419,"updatedAt":420,"publishedAt":421,"readTime":301,"documentId":422},53,"What Your Slack Agent Should Be Doing (But Isn't)","# What Your Slack Agent Should Be Doing (But Isn't)\n\nMost Slack bots answer questions when you ping them. That's it. They're glorified FAQ widgets living in a corner of your workspace.\n\nYour Chat Thing agent doesn't have to be one of them.\n\nWith the Slack power-ups, your agent can post into channels, read conversation history, and actively participate in the work your team is already doing. It stops being a bot. It starts being a Slack teammate.\n\n> ⭐ **Available on the Standard plan and above.** Slack power-ups are part of our Standard tier, so if you're on Free or Starter, you'll need to upgrade to unlock them.\n\n## Two Power-ups, One Big Upgrade\n\n### 1. Send Message\n\nYour agent can post messages to any Slack channel where it's been added. Use it for:\n\n- **Automated updates:** \"Post the daily standup summary to #team\"\n- **Cross-channel alerts:** \"Let #support know about this issue\"\n- **Research sharing:** Search for something, then post findings to a channel\n\n### 2. Get History\n\nYour agent can read the conversation history of any channel it belongs to. Ask questions like:\n\n- \"What happened in #general last week?\"\n- \"Summarise the conversation in #product yesterday\"\n- \"Did anyone mention the API outage in #engineering?\"\n\n## Who This Is For\n\nSlack power-ups pay back fastest for teams that live in Slack all day. A few scenarios we see working well:\n\n- **Support teams:** an agent monitors #support, answers common questions itself, and escalates the rest by posting to #support-escalation with full context.\n- **Ops and people teams:** the agent posts a daily standup summary to #team at 9am, pulled from overnight conversations or your Notion standups.\n- **Marketing teams:** when a new blog goes live, the agent posts a summary and a shareable link to #content.\n- **Engineering teams:** ask the agent to summarise the last 24 hours of #incidents so your morning standup doesn't start with a scroll.\n\nIf your team already uses Slack as its nerve centre, these power-ups move your agent from \"useful when pinged\" to \"part of the workflow.\"\n\n## Setup in 4 Steps\n\n1. Enable the Slack channel for your agent from the Channels tab.\n2. From the Power-ups tab, add **Send Message**, **Get History**, or both.\n3. (Optional) Lock each power-up to a specific channel, or leave it open so your agent can use any channel it's been added to.\n4. Add your agent to each channel you want it to access. Just @mention it in the channel to invite it in.\n\nThat's it. Your agent is now a channel-aware Slack teammate.\n\n## Example Workflow\n\nIn #general, a teammate asks: \"@agent search for the latest AI news and post a summary to #research\"\n\nUnder the hood, your agent:\n\n1. Uses the Google Search power-up to find relevant news\n2. Summarises the results\n3. Uses Send Message to post into #research\n\nThree power-ups working together from one natural request. That's the shape of what Slack power-ups unlock when you chain them with the rest of your agent's toolkit.\n\n## FAQ\n\n**Does my agent need to be in a channel to post there?**\nYes. Slack requires bots to be members of a channel before they can read from or post to it. Just @mention your agent in any channel to invite it in.\n\n**Can I restrict which channels the agent can post to?**\nYes. Each power-up can be locked to a specific channel from its settings, so you can give your agent workspace-wide access or scope it to exactly one channel.\n\n**Does Get History include DMs?**\nGet History works on channels where your agent has been added. Direct messages and private channels follow Slack's usual permission rules.\n\n**How is this different from just adding Chat Thing to Slack?**\nAdding Chat Thing to Slack gives you a bot you can talk to. The power-ups give that bot the ability to act: post on its own, pull context from history, and chain tools together. It's the difference between a chatbot and a teammate.\n\n## Ready to upgrade your Slack agent?\n\nSlack power-ups are available on Standard plans and above. If you're already on Standard, Pro, or Enterprise, they're waiting for you in the Power-ups tab.\n\n[**Start free and upgrade when you're ready →**](https:\u002F\u002Fchatthing.ai?utm_source=blog&utm_medium=content&utm_campaign=slack-power-ups#pricing)\n\n📚 [**Read the full guide in our documentation**](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fslack-channel#slack-quick-start)\n","Turn your Slack bot into a teammate. The Slack power-ups let your Chat Thing agent post into channels and read history, so it stops being a glorified FAQ widget and starts joining the work.","what-your-slack-agent-should-be-doing-but-isnt","2026-04-17T16:06:07.842Z","2026-05-05T16:34:03.074Z","2026-04-17T16:14:49.000Z","hu2rovroxt150regenfbse8r"]