Zapier AI Actions - Launch Week 01
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[← Back to blog](https://chatthing.ai/blog)Blog # Launch Week: Day 1 - Zapier Power-up
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### On this page
1. [Welcome to Power-Ups Launch Week!](#welcome-to-power-ups-launch-week)
2. [What's a Power-up?](#whats-a-power-up)
3. [Day 1: Zapier AI Action Power-up](#day-1-zapier-ai-action-power-up)
1. [Example use-cases](#example-use-cases)
4. [Getting started](#getting-started)
5. [Up next!](#up-next)
The Zapier AI Action power-up will allow your bot to use the thousands of services on Zapier during conversations. This will open up all sorts of new use cases for your bots, and we can't wait to see what you'll build!
## Welcome to Power-Ups Launch Week!
We're kicking off an electrifying week here at Chat Thing with something we've all eagerly anticipated. Today marks the beginning of our Power-Ups Launch Week. Today, we are announcing our Zapier AI Action power-up, but before we dive deeper into that, let's give you an overview of Power-ups themselves!
## What's a Power-up?
Power-ups allow your bots to perform actions using other services and tools on the user's behalf. Before power-ups, Chat Thing bots could only perform question-and-answer tasks, but with power-ups, they can do so much more.
Think of bots that, during a chat, can look things up with a Google search, collect data and save it to a database, or even send emails.
If you know of OpenAI's function calling or tools, think of this as our implementation, but with the added advantage of requiring no code to set up and configure these integrations (Well, in most cases).
This launch week, we are releasing our initial set of power-ups, but this is just the beginning. We will continue to add to this library and make them more powerful.
## Day 1: Zapier AI Action Power-up
The first power-up we are announcing is potentially one of the most powerful! Our Zapier AI Action power-up will allow your bot to use any of the thousands of services on the Zapier platform to perform tasks during conversations.
To give you an idea of what the Zapier Power-up can do and how to set it up, we've made the video below. If reading's more your style, feel free to read on.
In case you haven't heard of Zapier AI Actions, you can read more about them [here](https://actions.zapier.com/docs/guides/getting-started/intro), but essentially it's a new way of interacting with the Zapier platform, designed specifically for AI bots.
Using the Zapier actions in Chat Thing is as easy as setting up the actions you want on Zapier like below:
and then add them to Chat Thing as a power-up where you can configure their settings, and adjust how your bot uses them:
### Example use-cases
- Customer Support Automation: Imagine a bot that not only answers FAQs but also schedules appointments directly in your Google Calendar or updates a ticket in Zendesk without any manual intervention.
- Lead Generation and Follow-up: Your bot can now capture leads through chat, add them to your Mailchimp for immediate follow-up, or enter their details into a CRM like Salesforce, all in real-time.
- Feedback Collection and Processing: Collect feedback during a chat, and have your bot automatically categorize and save it to a tool like Google Sheets or send it to a specific Slack channel for immediate action.
## Getting started
Before you get started with the Zapier AI action, we recommend you take a look at our general Power-ups documentation here: [Power-up basics](https://chatthing.ai/docs/power-up-basics&previews=true).
Once you are happy with the basics of Power-ups, take a look at our dedicated Zapier Power-up docs here: [Zapier Power-up](https://chatthing.ai/docs/zapier-power-up?previews=true), where you will find a step-by-step guide.
## Up next!
I can't believe we are only on day one of our first launch week! There's still so much more to come! Join us again tomorrow when we announce a couple of new power-ups that will give your bot users new ways to get in contact.
### Related articles
[](https://chatthing.ai/blog/chat-thing-mcp-server) [Chat Thing's MCP server is live: describe your agent, let AI build it
](https://chatthing.ai/blog/chat-thing-mcp-server)
Connect the Claude app, ChatGPT, Claude Code, Cursor or any MCP client to Chat Thing. Describe what you want your agent to do and your AI builds it, tests it, fixes what's wrong, and keeps an eye on it once it's live. 47 tools, no terminal required.
[](https://chatthing.ai/blog/agent-readiness-checker) [How ready is your website for AI agents? Now there's a free way to check
](https://chatthing.ai/blog/agent-readiness-checker)
We built the Agent Readiness Checker: a free, no-hype audit of how well AI agents and LLMs can discover, understand and act on your site. And you can chat to an agent about the results.
[](https://chatthing.ai/blog/zapier) [Connect Your AI Agent to 8,000+ Apps with Zapier
](https://chatthing.ai/blog/zapier)
Connect your Chat Thing agent to 8,000+ apps with Zapier. Book meetings, update CRMs, post to Slack, all in one conversation.
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### Features
- [Channels: Deploy your bot](https://chatthing.ai/pages/features/channels)
- [Data sources: Add knowledge](https://chatthing.ai/pages/features/data-sources)
- [Power-ups: Tool calling](https://chatthing.ai/pages/features/power-ups)
- [AI Models: GPT-4, Claude, & more](https://chatthing.ai/pages/features/models)
- [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk)
- [Bot evaluations: Test your bot](https://chatthing.ai/pages/features/testing)
- [Analytics: Topics, sentiment & insights](https://chatthing.ai/pages/features/analytics)
- [Bot Gallery: Example bots](https://chatthing.ai/gallery)
- [All features](https://chatthing.ai/features)
### Use cases
- [AI Customer Support Bots](https://chatthing.ai/pages/use-cases/customer-support)
- [AI Internal Knowledge Bots](https://chatthing.ai/pages/use-cases/internal-knowledge)
- [AI Bots for Marketing](https://chatthing.ai/pages/use-cases/marketing)
- [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk)
- [All features](https://chatthing.ai/features)
### Channels
- [AI support for your website](https://chatthing.ai/pages/features/channels/website)
- [AI support for Slack](https://chatthing.ai/pages/features/channels/slack)
- [AI support for Discord](https://chatthing.ai/pages/features/channels/discord)
- [AI support for WhatsApp](https://chatthing.ai/pages/features/channels/whatsapp)
- [AI support for Telegram](https://chatthing.ai/pages/features/channels/telegram)
- [AI support API](https://chatthing.ai/pages/features/channels/api)
### Data sources
- [Chat with your website](https://chatthing.ai/pages/data-source/web)
- [Chat with your files](https://chatthing.ai/pages/data-source/files)
- [Notion chatbots](https://chatthing.ai/pages/data-source/notion)
- [Chat with your youtube](https://chatthing.ai/pages/data-source/youtube)
- [Chat with your RSS feed](https://chatthing.ai/pages/data-source/rss)
### Company
- [Discord](https://discord.com/invite/DGCCR34Fsj)
- [Docs](https://chatthing.ai/docs/getting-started)
- [Blog](https://chatthing.ai/blog)
- [FAQ](https://chatthing.ai/faq)
- [Status](https://status.chatthing.ai/)
- [Testimonials](https://senja.io/p/chat-thing/iq1tWz)
- [Custom AI development](https://chatthing.ai/pages/ai-development-services)
### Free tools
- [Agent Readiness Checker](https://chatthing.ai/tools/agent-readiness-checker)
- [JSON-LD Generator + Checker](https://chatthing.ai/tools/json-ld-generator)
- [llms.txt Generator & Validator](https://chatthing.ai/tools/llms-txt-generator)
- [Support Ticket Deflection Calculator](https://chatthing.ai/tools/ticket-deflection-calculator)
- [Knowledge Base Grader](https://chatthing.ai/tools/knowledge-base-grader)
- [AI FAQ Generator](https://chatthing.ai/tools/faq-generator)
- [AI Canned Response Generator](https://chatthing.ai/tools/canned-response-generator)
- [Support Bot Prompt Generator](https://chatthing.ai/tools/support-bot-prompt-generator)
- [All free tools](https://chatthing.ai/tools)
### Compare
- [Intercom alternative](https://chatthing.ai/pages/alternatives/intercom)
- [Zendesk alternative](https://chatthing.ai/pages/alternatives/zendesk)
- [Tidio alternative](https://chatthing.ai/pages/alternatives/tidio)
- [Crisp alternative](https://chatthing.ai/pages/alternatives/crisp)
- [Chatbase alternative](https://chatthing.ai/pages/alternatives/chatbase)
- [DocsBot alternative](https://chatthing.ai/pages/alternatives/docsbot)
- [ResolveAI alternative](https://chatthing.ai/pages/alternatives/resolveai)
- [ChatBotKit alternative](https://chatthing.ai/pages/alternatives/chatbotkit)
- [CustomGPT alternative](https://chatthing.ai/pages/alternatives/customgpt)
- [Botsonic alternative](https://chatthing.ai/pages/alternatives/botsonic)
- [Ada alternative](https://chatthing.ai/pages/alternatives/ada)
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